Customer Service Manager

Objective

Secure a rewarding career at a reputable company with the possibility for advancement.

Experience

Airco Inc., Hurst, TX HVAC Technician 2009-2013

Troubleshoot and diagnose residential to light commercial equipment, as well as geothermal systems. Present

solutions and address any questions or concerns customers may have. Perform repairs and collect payment.

Atlas Comfort Systems, Carrollton, TX HVAC Warranty Technician 2007-2009

Install, troubleshoot, and repair newly installed HVAC equipment ranging from residential to heavy commercial

equipment.

Gibson Heating and Air, Loveland, CO HVAC Technician 2005-2007

Troubleshoot and diagnose residential to light commercial equipment. Present solutions and address any

questions or concerns customers may have. Perform repairs and collect payment.

Allen Services, Fort Collins, CO HVAC & Plumbing Technician 2003-

2005

Diagnose and troubleshoot plumbing systems, controls, and light to heavy HVAC. Present solutions, perform

repairs and sell service contracts before collecting payment.

Apple Realty, Fort Worth, TX Maintenance Technician 2003-2003

Repair and install various appliances, plumbing, and drywall. Set A/C units, make ready units for new tenants

and keep pool and grounds.

Fedex, Fort Worth, TX Dock Worker 2002-2002

Move, sort, and weigh incoming and outgoing freight using a forklift.

O’Reilly and N.A.P.A. Auto Parts, Fort Worth, TX Assistant Manager 1997-2002

Hire, train, and process new employees. Write schedules, handle cash, and calculate payroll. Manage store in

absence of store manager.

Education

A.T.I. Technical Training Center, Dallas, TX 2002-2003

H VAC Technical Certification, E.P.A. Universal Certification

Richland High School 1994-1998

Degree of Graduation

Skills

Forklift, geothermal, general repair and understanding of HVAC equipment. Experience in customer service,

inventory, shipping and receiving. Proficient in general mechanics and mathematics. Self motivated and

independent worker with leadership experience and ability.

Adam McCrary

6001 Dustin Drive, Watauga, TX 76148

Tel: 817-***-**** Cell: 817-***-**** *************@*****.***

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