Customer Service Medical Billing
Resume:
* * * * * E T T E R I N G S Q UAR E D R I V E
KETTERING, OHIO 45440
D E O N D R A M O O R E @ AT T. N E T
DE’ONDRA MOORE
OBJECTIVE
My objective is to pursue a stable career that will allow me to further extend and develop professional
skills in Medical Billing and Coding by experiencing and learning through hands on, work based
experience. I am self motivated, professional, courteous. I seek the opportunity to meet and greet with
an upbeat professional attitude to make the most of each experience and retain as much information as
possible.
WORK OF EXPERIENCE
1997 1999 Emery World Wide Vandalia, OH
Goods Received Level II Coordinator
Ensured World Class service in daily interactions with all levels of personnel within the company, customers
and supply chain.
Provide planning, direction and control of all available resources to ensure timely, damage free
loading/unloading of freight and secure materials.
Responsible for all activities related to the shipping and receiving process, such as pre notification of
inbound material, input of receiving from outside vendors and maintaining an overview of the flow of
planes in and out of facility.
Prepared materials for shipment, coordinates carrier pick ups and accurately presents shipments to carriers
with proper documentation.
Proficient use of Microsoft Word, Excel and PowerPoint.
1999 2001 Chrysler Dayton, OH
Air Compressor Manufacturing Lead
Responsible for organizing, developing and planning of production equipment and processes to improve the
efficiency of operations.
Apply methods to manage manufacturing requirements and capacity.
Overseeing production output is successful with a minimal damage rate
Implementation of new employees
Meeting manufacturing quotas and excelling at deadlines
2001 2005 Pet Warehouse Washington Twship, OH
Shipping & Receiving Clerk
Warehouse inventory management
Package merchandise for shipment
Ship merchandise to dealers and customers by designated carrier
Prepare invoices
Conduct cycle and physical inventory counts
Operate material handling equipment in accordance with manufacturers operating instructions and
applicable safety regulations.
2005 Present Bob Evans Kettering, OH
Waitress/Hostess
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Escort customers to their tables.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Inform customers of daily specials.
Prepare checks that itemize and total meal costs and sales taxes.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
Stock service areas with supplies such as coffee, food, tableware, and linens.
SUMMARY OF QUALIFICATIONS
I have over ten years of customer service experience and knowledge in various areas and aspects of
production and quality. Some of the qualifications that I have learned in combination of education and
experience include the following;
Knowledge in Electronic Health Records
ICD 9 Coding
HIC PICS Coding
Fluent in Medical Terminology
SAP
EDI(Electronic Data Interchange)
WMS (Warehouse Management Systems)
Microsoft Office: Word, Excel, PowerPoint
CRM (Customer Receivables Management)
Mathematically Proficient
EDUCATION
2009 2010 Southwestern College Dayton, OH
Medical Billing & Coding Certified
Consistently maintained Honors Student/President’s List
Excellent Attendance
3.8 GPA
REFERENCES
Latrice VanKimora
Business Development Manager 305-***-****
Anita Michaels 937-***-****
Supervising Staff Lead
Jocelyn Powell 937-***-****
IRS Consultant
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