Support Security

**** ******* *** ***** 770-***-****

Grayson, Georgia Vickersfrank@hotmail.

***** ***

vickersbfrank@gmail.c

om

www.linkedin.com/pub/

frank-

vickers/a/109/199/

Frank B. Vickers

Career Objective IT professional dedicated to learning and growing with new

technologies, seeking a position with a company that will provide a

competitive, challenging and growth atmosphere.

Professional February 2011-present – Southern Company, Atlanta, Ga

experience IS-Server Support - Unix

Provide 3rd level UNIX Support for several servers in the Southern

Company umbrella of servers (500+ servers)

Install and troubleshoot Solaris/Linux servers using Jumpsart/HPSA

Provisioning Tool.

Configure servers for Solaris and Linux Security Patching, Veritas

Installation, ZFS and mirroring.

Working knowledge of TCP/IP networks.

Worked directly with Vendor support for all UNIX OS Support.

Troubleshoot through VCS Cluster and VEA Gui.

Installed, Configured and Troubleshoot Oracle Ops Center

Work closely with BMC Remedy to create changes and problem tickets.

Build servers (Linux/Solaris) using VMWare/vSphere tools.

Work closely with Southern IT Security on patching Linux/Solaris

vulnerabilities

October 2008 – February 2011 CCCI IT/Southern Company Atlanta, GA

Solaris Administrator

Provide 3rd level and primary UNIX Support for several servers in the

Southern Company umbrella of servers (500+ servers)

Install Solaris servers using Jumpsart/HPSA Provisioning Tool and

performance tuning of Solaris servers.

Configure servers for Solaris Patching, Veritas Installation, DiskSuite

(SVM), VxFS and ZFS and mirroring.

Provide support of creation, modification, patching and troubleshooting

of LDOMS and ZFS Pools.

Demonstrate moderate knowledge of TCP/IP and storage as a System

Administrator

Install VMWare virtual servers (Linux, Solaris)

Working with IT Security to patch Linux and Solaris server vulnerabilities

Assist app group to add SSL Certificates on Linux Servers

Working with IT Security to reduce vulnerabilities on Linux and Solaris

servers.

August 2006 – Oct. 2008 McKesson/Per-Se Lawrenceville, GA

Unix System Administrator

Provide UNIX support for several servers throughout the Per-Se

Infrastructure.

Assist with AIX HACMP Failovers planned/unplanned.

Provide account support for users in different hospitals on different

servers.

July 2003 – August 2006 IBM (Outsourced from Equifax) Alpharetta, GA

Technical Support Professional II

Provide 1st and 2nd level Hardware troubleshooting support for

customers.

Server installation, administration, maintenance, upgrades and tuning of

Solaris servers

Troubleshoot hardware and software issues.

Education October 2007 – present Gwinnett Tech Lawrenceville, Georgia

Certification Computer Forensics Certificate

Jan. 1993 – May 1997 Alabama State University Montgomery, Alabama

Bachelor of Science Business Management

August 2004 Prometric Testing Alpharetta

Certification Microsoft Certified Professional (MCP)

August 2005 – Present Atlanta, Georgia

Certification of Completion

Red Hat Linux Essentials RH-033

Red Hat Systems Administration RH-133

Intermediate Solaris 10 System Administration

Advanced Solaris 10 System Administration

Veritas Netbackup 5.x for Solaris

Sun Fault Analysis

HP-UX System and Network Administration for Experienced Unix

System Administrators – H5875

IBM AIX 5L Jumpstart for Unix Professionals Q1845 (Minnesota, MN)

HACMP Installation and Implementation AU55ID

Invitation to Big Data Developer Day Hack-a-Thon IBM Big Insights and

Infosphere Streams – Learning about Hadoop

HP Server Automation 9 Essentials – Virtual Online Training

VMware vSphere: Install, Configure, Manage 5.1

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