Customer Service Sales

Lakendra Jackson

Office Administration Graduate

469-***-**** ************@*****.***

Summary of Applicant:

I have recently graduated from a professional trade training program and I am prepared to work immediately. I have had training and

work experience that have given me a solid foundation to become an indispensible asset to my company. My work ethic, friendliness,

and punctuality will set me apart from every employee.

Education:

Treasure Island Job Corps Center San Francisco, CA 2010

Office Administration Certification Program

• Studied and acquired skills to operate, fix, and understand Personal Computers.

• Obtained Microsoft Word Certification for Suite 2010.

• Practiced and presented PowerPoint presentations in front of large groups.

• Solved business math problems to prepare for real-world situations.

School for Integrated Academics and Technology San Francisco, CA 2010

High School Diploma

• Completed necessary school work to satisfy California guidelines to earn a high school diploma.

Qualifications:

Extremely punctual with great attendance. Exceptional problem solving abilities. Works well under pressure.

Outstanding listening skills. Gets along with others. Highly computer literate.

Exceptional customer service. Very trainable. Great interpersonal skills.

Work Experience:

Adams and Associates San Francisco, CA 2010

Copy Center

• Greeted and assisted with customers, often alone.

• Continually balanced and prioritized tasks to stay abreast.

• Proactively approached cleanliness to work area.

Customer Service Experience:

Target Corp. San Francisco, CA 2011-2012

Team Member

• Worked with team to cover entire sales floor.

• Continually monitored cleanliness of sales floor.

• Made sure that every customer was greeted and helped.

• Always volunteered to take extra shifts if anyone called in sick.

Rainbow Clothes Dallas, TX 2006-2007

Sales Associate

• Provided customer service, holding that as the priority.

• Helped management team reach and pass sales goals.

• Proactively maintained cleanliness of work area.

• Monitored customers for loss prevention.

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