Customer Service Manager

HELEN E BROWNE

**** ******* *** # *

Redding Ca,

96002

530-***-****

OBJECTIVE**

Seeking a position in Customer service or office setting where my extensive experience will be further developed and utilised.

SKILLS**

Over 12 years experience in retail 8 of which have been Customer

service/Front end manager

Fully committed to providing the highest possible standards of customer service and support.Proven ability to train, supervise, motivate, and evaluate employees.

People oriented; enjoy working directly with customers and the general public. Self-starter; can be depended on to complete a task with no supervision.

Understands and appreciates the importance of a job well done.

AREAS OF EXPERTISE**

CustomerService,Complaint Handling & Resolution, Retail Operations Management,

Customer Satisfaction & enhancement, Employee Supervision, Marketing & Margin Improvement,Vendor receiving and Check-in,

Team building & Training

Order Fulfillment

EDUCATION**

Central valley high

1991-1995