Customer Service Manager

James A Dzurick

**** ******* ******, *********, ** 54143, 715-***-****, *******@****.***

Objective An interesting position with a growing company

Experience Rhinelander Chrysler Dodge Jeep Ram 7/15/2013 to Present

Automotive Salesperson

Conduct customer’s interviews to find the correct automobile to fit their needs.

Manage and organize lot inventories.

Inspect incoming new and used inventory for cosmetic defects.

Karl Schmidt Unisia Inc. Marinette WI 7/13/1981 to 2/26/2013

Production Supervisor/Coordinator

Manager of Foundry and Machining operations for 17 years.

Production line relocation from other plants.

Conducted job interviews for staffing production areas.

Supervised indirect and direct labor associates.

Scheduling production to meet customer demand.

Lean Manufacturing to reduce inventory cost.

Foundry Production Technician Leadman

Traveled to other plants within the organization to assist with production issues.

Setup permanent molds for casting areas.

Induction Melt Furnace operation and delivery transport of alloy.

Trouble shoot equipment problems to reduce off quality and maximizing production.

Foundry Production Mold Operator

Operation of gravity cast molding equipment.

Blue print and process standard reading.

Quality inspection.

Foundry Production Machine Operator

Operation of turning equipment.

Perform tool changes.

Quality checks and SPC charting.

Marinette County Court House 6/1/1981 to 9/1/1983

Weekend Building Maintenance Part Time

Inspection of all rooms of the Court House and Social Service buildings.

General Building Maintenance as required.

Inspect boiler heating systems per schedule.

Yard work and snow removal.

M&M Motors Inc., Menominee MI 6/1/1980 to 7/13/1981

Automotive Technician

Engine rebuilding and engine/transmission change outs.

Brake jobs and tune-ups.

Parts department assistant.

James A Dzurick

Walanders Landscape & Garden Center 4/15/1978 to 10/15/1978

Store Attendant & Grounds Keeper

Maintain Lawn Mowers for lawn crews.

Store attendant customer service.

Lawn care and yard work.

Dave & Sandy’s Super Value 6/1/1978 to 6/1/1980

Stock Boy

Unloading of incoming trucks.

Maintain inventory levels for coolers and freezers.

Customer service.

Education Marinette High School Marinette WI 1980

Northeast Wisconsin Technical College Marinette

Supervision Leadership.

Metrics Piston Engineering.

Basic Aluminum Foundry Practices.

Safety – Employee Olds/Pontiac.

Skill Path Fred Pryor Seminars

Basic Supervision - Required Skills.

Business Writing With Results.

How to Deal With Unacceptable Employee Behavior.

Creative Problem Solving and Strategic Thinking.

Dana Corporation School Assistance

Gasoline Engine Overhaul.

Diesel Engine Overhaul.

References Gary Gosenheimer

W1422 Autumn Wood Ln

Marinette WI 54143

Phone: 715-***-****

Troy Process

N5404 43rd Road

Pound WI 54161

Phone: 715-***-****

Eric Barggren

N2143 County BB

Marinette WI 54143

Phone: 715-***-****

James A Dzurick

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