Project Manager Management

VIJAY VENKATESWARAN

*******@*****.*** 931-***-****

SUMMARY

● An MBA graduate with around 8 years experience in Scope Definition, Business Requirements, Functional

Specifications, Change Management, Impact Analysis, Technical and User Documentation, Functional

Architecture, Data Analysis, Data Manipulation, Testing, Implementation and Project Life Cycle.

● Thorough understanding of Software Development Life Cycle (SDLC) (Waterfall and AGILE

methodologies) involved in various phases like Requirements, Analysis/Design, Development and Testing

including mapping and functional specification writing

● Experience supporting various lines of businesses including Loan Origination, Loan processing and

Funding of Loans and of residential Mortgage Business and Capital Markets

● Adept in creating Narrative Use Cases, Use Case diagrams, Sequence Diagrams, Activity Diagrams,

Flow Diagrams, Sequence diagrams, Class models and other related UML diagrams. Extensive

knowledge experience using of MS Project, Visio, Word, PowerPoint, Excel, and Rational Suite

● Experience in testing backend applications using SQL and PL/SQL for Data Validation and manipulation with

databases like Oracle, MS-SQL Server and MS Access

● Adept using Gap Analysis techniques to gain a clear understanding of the AS IS of the system and

additionally derive new user scenarios to understand the potential TO BE system.

● Experience in using Automation Tools like Win Runner, Load Runner, Quality Center and Test Director in

Client /Server, Web, Database, and GUI based Applications.

● Good understanding in Business Process; identifying risk, doing risk analysis to identify the business critical

or high-risk areas of business application from USER perspective and providing baseline acceptance criteria

and deliverables.

● Good Knowledge in reviewing Test Procedures, extensively interacted with the QA Team in executing the

Test Plans for UAT, providing Test Data, creating Test Cases, Test Scripts, analyzing bugs, interacting with

team members in fixing errors, conducted multiple Regression Testing initiatives and also assisted in Post–

Production support.

● Adept at creating, editing and coordinating extensive communication networks through the facilitation of

Joint Application Development (JAD) sessions and Joint Requirement Planning (JRP) sessions, written

correspondence, reports, implementation requirements, project status reports, oral presentations and

email, to keep executive staff and team members apprised of goals, project status, and resolving issues

and conflicts.

● Extensive experience with business process analysis, process improvement, operational data analysis

and troubleshooting for middle and front office stakeholders.

● Extensively leveraged SQL queries and spreadsheets for data analysis, Rational Unified Process

methodology

● Highly motivated and goal-oriented individual with a strong background in Project Management and

Resource Planning

● Self-starter and team player with excellent analytical, learning, interpersonal skills and the ability to deliver

solutions under high stress environment.

● Very strong people skills, leadership skills, strong time management and project coordination skills. Highly

proactive, likes to take initiative. Excellent communication, co-ordination and presentation skills

● Excellent team building and problem solving skills, documentation, user training and support in conjunction

with strong business management and engineering background

TECHNICAL SKILLS:

Operating Systems Windows 7/Vista/XP/2003/2000/NT, MS DOS

Automation Tools Rational Robot, Rational Test Manager, WinRunner, Load Runner, Rational

ClearCase

Defect Tracking Tools Rational ClearQuest, HP Quality Center

Languages VB.Net, VBA, SQL, PL/SQL, SQABasic

RDBMS MS SQL Server, MYSQL, MS Access

Designing Tools Microsoft Visio, Pencil Project

Database & Reporting Crystal Reports

Web Development HTML, XML, DHTML, VBScript, Flash

Packages, Servers MS Office, Lotus Notes, Microsoft FrontPage, TestDirector

Business Modeling MS Visio, RUP, UML, Rational Rose, Telelogic DOORS

Version Control Rational ClearCase, MS Visual Source Safe (VSS)

Systems

PROFESSIONAL EXPERIENCE

Inovalon, Inc., MD March 2013 – Present

Sr. Business Analyst

Inovalon develops tools that enable rapid health care data aggregation and validation from medical facilities

for clients that include health insurance plans, hospitals, pharmaceutical companies and regulatory agencies.

Inovalon uses the aggregated data to help customers to manage risk and identify more cost efficient care

options.

• Worked in collaboration with various areas of the organization, identified additional stakeholder

requirements, and prepared use case requirement document

• Involved in analyzing business needs, requirements and functional specifications associated with new

systems development and enhancement work

• Collected and documented business processes as well as business rules. Designed and developed

Use Cases, Activity Diagrams, and Sequence Diagrams.

• Interacted with SMEs to elicit business goals and define goal-level requirements

• Participated in the analysis of detailed project scope documents for purpose of establishing a

thorough test approach and plan

• Performed Functional testing against new builds.

• Performed regression testing on all new builds.

• Executed test cases and track the Defects and ensure Closure of defects.

• Performed walkthrough with the development team and QA team and suggested modifications in the

original test plan

Fannie Mae, D.C Sep 2011 - Dec 2012

Sr. Business Analyst

Fannie Mae is the leading source of residential mortgage credit in the U.S. secondary market. Unified

Committing Portal (UCP) is a new multi-phase initiative that it has taken up to combine all of its lines of

businesses into a single portal where lenders and customers from different establishments could conduct

business with Fannie Mae. The project involved combining the single family pricing and execution tools on

one platform.

• Gathered and clarified client requirements, business needs and project objectives via JAD

and client meetings in collaboration with all stakeholders

• Created and documented project statement of purpose, project objectives and other important

components of project scope

• Identified and implemented strategies such a GAP and SWOT Analysis to ensure proper

understanding of the business needs in requirements and use case documents

• Responsible for documenting Business Requirement Document in IBM DOORS and assisted

in creation and documentation using flowcharts and Swimlane diagrams to reflect business needs in

requirements and use case documents

• Followed AGILE and SDLC software methodologies for the development cycle

• Conducted extensive research on current Selling systems and generated reports used as

support tools for Business Leads

• Explored other Enterprise Level Selling systems to come up with Industry Standard Best

Practices in the new application

• Worked with the development team to design Wire-Frame diagrams to be used as the

blueprint for the new application

• Composed Requirement Traceability Matrix documents to map Business Requirements to

the Wire- Frames

• Developed Test cases and Test scripts to test new functionality in Unit Testing and

Functional Testing

• Led the Regression Testing efforts for the new application developed

• Monitored the development of test cases and test scripts in HP Quality Center from time to

time

• Performed system testing using HP QC which was also used for for defect tracking

• Ensured that defects uncovered during Testing phase were recorded, summarized and

utilized in post project reviews to improve the development and test processes

• Participated in the User Acceptance Testing (UAT)of the application to verify and validate the

quality of the product with regard to the document needs

• Managed the Change Request process to ensure all new enhancement requests

have been accounted for in the appropriate priorities

• Provided project status reports to the Manager and Project Director on a periodic basis

Environment: Windows XP, MS SQL Server, IBM DOORS, MS SharePoint, HP Quality Center, MS Office

Bank of America, CA Sep 2010 – August 2011

Sr. Business Systems SAnalyst

Bank of America is a financial services company and is the largest bank holding company in the USA by

assets. The Home Loans and Insurance Technology (HLIT) division handles consumer lending, wholesale

lending and direct lending of housing mortgages. The EDGE system is BAC’s central Loan Closing Services

System. The current applications and interfaces have some challenges in the dynamic housing market and

the changing business needs and enhancements to the application are necessary to meet demands.

• Worked closely with business partners to define strategies for technical solutions, determine

requirements, and develop High Level functional design documents based on the analysis of Line

Of Business needs, objectives and existing systems infrastructure

• Articulated & drafted business requirements and functional specifications associated with systems

development and/or enhancement work for Domestic Mortgage systems

• Involved in interactions with the Subject Matter Experts, Project Managers, Developers, and the end-

users to determine As-Is workflow and define To-BE functionality

• Gathered product requirements to describe business needs in terms of the main deliverables or

products created and prepared System specific High Level Requirement Documents to be used as

base reference document for the effort

• Prepared Business Requirement Documents including all system impacts and changes after

eliciting the vision and the actual need for the effort.

• Created Use Cases, System Impacts, System Actions, Solution Interaction diagrams, Workflow

diagrams of existing and of proposed systems using MS Visio in HLD to ensure reliable results of

implemented business/functional processes.

• Mapped test procedures and cases to Business and Functional Requirements in specific matrices for

traceability in HLD

• Generated LoanFile XML, EDGE Friendly XML, and other forms of XML files to analyze loan data

interaction with upstream and downstream systems

• Adhered to 3-Tier Architectures and maintained data uniformity through the GUI tier, the Business

Logic tier and the Data Access tier. Analyzed and maintained data relationships and EDGE

databases in MS SQL Server - RDBMS

• Blended technical and business knowledge with communication skills to bridge the gap between

internal business and technical objectives and serve as a liaison with the business user constituents

• Conducted meetings with Project managers, SME’s, Low Level Design, Development and Quality

Assurance teams to clarify requirements and impact on scope and mitigate discrepancies

• Collaborated with Low Level Design team to translate the High Level Requirements to Technical

Specifications and draft Low Level Design Document used by the Development Team

• Worked with QA team to develop and review Test Plans, Test Scripts and Testing Strategies and

performed backend Regression Testing

• Worked with different compliance groups to ensure that the appropriate controls are identified,

documented and executed as they relate to the development and usage of systems by the business

• Created and managed the change request process and analyzed the impact of the change request

on the application in regards to Project Plan, Project Scope and Project Schedule

Environment: Windows XP, MS SQL Server, FoxPro, Visual Source Safe, MS SharePoint, LogMiner, MDR

and Viper.

MedAssurant, Inc., MD Jan 2009 – Sep 2010

Sr. Business Analyst

MedAssurant, Inc. is a leading provider of superior healthcare quality, care management, and financial

performance solutions by advanced data analysis, abstraction, and verification systems. It provides local and

national health insurance plans, employers, regulatory bodies and pharmaceutical companies with turnkey

services addressing disease management, clinical outcomes, revenue enhancement, risk adjustment,

analysis on workers compensation and healthcare data verification. This system and the database with

employer and coverage information were updated taking into account the business process changes

occurring at the board.

● Involved in interactions with the Subject Matter Experts, Project Manager, Developers, and end-users to

create the process requirements and to properly explain to the design and development team the flow of

future data modules.

● Gathered product requirements to describe business needs in terms of the main deliverables and products

created.

● Created use cases, activity diagrams, process diagrams and detailed workflow diagrams of existing and of

proposed systems using Microsoft Visio.

● Preparation and execution of test procedures and cases from business and functional specifications,

responsible for interaction with business users for UAT support and collection of requirements and

enhancements of business rules.

● Defect tracking, submission, documentation, and change requests were carried out using Rational

ClearQuest and ClearCase for version control.

● Data analysis and reporting on workers compensation lapses and penalties.

● Maintained the data dictionary to support the enhancements made to the existing system.

● Involved in monitoring the health of the database and performing corrective actions if any.

● Eliminated false requirements by screening out multiple versions of user input. Final prioritization was based

on an intensive analysis of both, product, and process requirements.

● For front-end applications, appropriate screen prototypes were presented to the business area during the

requirement sessions for approval.

● Created use-cases to ensure reliable results of implemented business/functional processes.

● Identified gaps, performed Gap and SWOT Analysis.

● Documentation of source to target mappings, the source being Mainframe copybooks, and Oracle database

the target.

● Analysis of log files created during the batch run and reporting the failures and tracking defects using PVCS

Tracker.

● Involved in creating queries using MS-Access, SQL navigator and Toad.

● Involved in defect testing, regression testing, UAT and implementing change request for final

product as and when requested by different managers.

● Prepared test data and developed SQL Queries to test values in the database tables. Utilized the benefits of

SQL Joins. “Insert Into” and “Update” and “Delete” were used during testing and in scenarios that required

tweaking data to suit the data analysis and extraction.

● Set operators such as “ Union” and “Intersect” were used to combine results to two SQL queries to generate

a single set of result.

Environment: Windows NT, HP Quality Center, MS Office, MS Excel, MS Access, Oracle, SQL, Rational

RequisitePro, ClearQuest, and Rose

Wells Fargo Home Mortgage, MN Jan 2008 – Dec 2008

Commercial Mortgage Securities Association System

Business Systems Analyst

Wells Fargo Bank is a member of the Commercial Mortgage Securities Association; the current CMSA

application has some challenges in meeting the ever-increasing CMBS market, changing need of the

business for improved functionality and automating some of the processes. The current application’s

limitations require business users to perform lots of manual tasks and functionality within and outside the

application.

● Involved in identifying features based on interviewing business

● Involved in the Functional specification documentation for enhancement identified based on user inputs.

● Extensively used ClearCase for Document versioning and ClearQuest for Bug reporting. Inhouse

Remedy, Project management software used for tracking major milestones, deadlines and deliverables.

● Drafted business requirements and functional specifications (Technical Specification Document) associated

with systems development and/or enhancement work for Commercial Mortgage systems.

● Used Telelogic DOORS Requirements Management Tool for creating Requirements Traceability Matrix.

● Coordinated the testing effort including system testing and User Acceptance Testing (UAT) with the business

users, and involved in preparing the project plan of Enhancements and tracking the same.

● Executed SQL queries for analyzing Input Data, verifying databases and validating various results.

● Used Capability Maturity Model (CMM) to ensure Policies and Procedures were followed according to the

standards and provided

● Developed Technical specifications for developers, ensuring the code accurately implements the requirements

through testing and interacting with the developers

● Worked with different compliance groups to ensure that the appropriate controls are identified, documented

and executed as they relate to the development and usage of systems by the business.

● Used Quality Center (Test Director) to write test cases for testing Functionality and to report and

track defects during the integration testing and System testing.

● Provide Project status to Technology Managers on the status and progress of the project.

● Involved in System Integration Testing, Performance Metrics Monitoring of the system

Environment: Oracle, PL/SQL, MS Project, MS Excel, Telelogic DOORS, HP Quality Center, MS

PowerPoint and MS Access,

GMAC Mortgage Corporation, PA Sep 2007 – Dec 2007

Business Analyst

The mortgage lending software helps eliminate the duplicate data entry between all departments and

becomes your "hub" for all critical loan information. The software enforces accurate data entry and supports

the multilevel Security System built. Brokers and Reps have the ability to access "live" loan status via the

Internet. Mortgage DataTrac contains hundreds of built-in business intelligence tools and reports that gives

instant access to see the exact loan activity throughout the company.

● Conducted interviews with the clients for gathering requirements and evaluation/analysis of their

data. Converted the business requirements into IT specifications.

● Participated in the requirements assessment and gap analysis for the Warehouse Management

system implementation and suggested process re-engineering and documented business

specifications for system changes.

● Identified and documented issues, risk and Gaps, their descriptions, their impact and provided

recommendation and alternatives to develop the application to meet the user requirements.

● Created and managed the change request process and analyzed the impact of the change request

on the application in regards to Project Plan, Project Scope and Project Schedule.

● Coordinated and prioritized outstanding defects and enhancement identified during UAT, and

escalated the same if necessary to achieve the deadline.

● Implemented peer reviews and created Requirement Traceability Matrix using Requisite Pro suite.

● Monitored client expectations through client involvement and communication throughout the

lifecycle of the project; educate clients and stakeholders on the benefits and risks associated with the

project.

Environment: Requisite Pro, Rose, Clear Quest, J2EE, Visual Basic, Crystal Reports, ASP, XML

Micromax Informatics Pvt. Ltd, India June 2005 – Aug 2007

Business Analyst,

Order Management System

An Order driven application, integrated with centralized inventory system for Vending machines, to classify the

request - based on the inventory, and generate orders for purchasing and delivery department.

● Collected data for Engineers and assisted management to develop System request.

● Performed Feasibility analysis for the project and made client presentations and demos.

● Worked closely with the developers to determine the critical paths in the project development.

● Coordinated the activities with the project manager, analysts and the users for the amendments required in

the project as per local condition.

● Assisted in system and user acceptance testing (UAT), perform client presentations,

● Educated engineers on the usability of the system.

● Assisted Project manager in performed the formal usability testing.

● Performing feasibility analysis; financial and operational feasibility.

● Organizing various JAD sessions..

● Developing optimization models for various business scenarios to facilitate management decision making.

Environment: HTML, Windows NT, MS Office, MS Visio

EDUCATION

Tennessee Technological University, Cookeville, Tennessee

Degree: Master of Business Administration

R.M.K. Engineering College-Anna University, Chennai, India

Degree: Bachelor of Electrical and Electronic Engineering

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