Danielle Shephard
**** ****** *** ** ***** Las Vegas Nv 89031
************@*****.***
Hi my name is Danielle Shephard I am a very hard worker and love working with a team.
I am fast at learning new things I like a challege. I am very experinced with answering phones and
working on computers. I have over three years of experince. Please consider me for the posistion you
have you will not regret it.
Skills
Filing
Payroll
Microsoft
Exceptional communication skills
MS Windows proficient
Quick learner
Strategic sales knowledge
High call volume
Excel
Strong client relations
Proficient in cash management
Shipping and receiving professional
Credit card processing
Multi-line phone talent
POS systems expert
Work history
Manager/Attendant, 07/2010 to current
Laundry Lounge – 4343 N Rancho DR
I am in charge of paper work, payroll, also while helping customers and there needs.
Greeting customers entering the store to ascertain what each customer wanted or needed.
Earned management trust by serving as key holder, responsibly opening and closing store.
Provided an elevated customer experience to generate a loyal clientèle.
Server, 04/2013-8/29/2013
Bambinis – 4090 W Craig Ave
greet customers
Have customers food out in a respectable time
money handling
Toys Associate, 08/2008 to 12/2009
Walmart – 8060 W Tropical Pkwy
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
Provided an elevated customer experience to generate a loyal clientèle.
Recommended, selected and helped locate and obtain out-of-stock product based on customer
requests.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Receptionist, 02/2006 to 07/2008
Towbin hummer – 5555 W Sahara Ave
Contacted customer to follow up on purchases, suggest new merchandise and inform them about
promotions and upcoming events.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Politely assisted customers in person and via telephone.
answered high call volume
filing
Office assistant/Receptionist, 05/2003 to 01/2006
Smart Move Realty – 6114 s buffalo dr
Answering high call volume
filing
cleaning offices
quick books
excel
Education
High School Diploma: Basic, 2004
Las vegas high school - 6500 E Sahara Ave