Customer Service Years Experience

Charlene E. Starks

***** **********

Cottonwood, CA 96022

Phone: 530-***-****

E-mail: ***************@*****.***

Summary: I am a dedicated employee that learns fast, able to handle multiple

responsibilities and likes jobs that presents challenges.

Job Objective: CUSTOMER SERVICE REPRESENTATIVE, 13 years experience

I NTERPRETER FOR THE DEAF, SPEC. ED., 15 years experience

RESPITE WORKER,, 6 years experience

OFFICE CLERK, MANAGER, 13 years experience

Experience:

Job Title: Interpreter for the Deaf

Employer: Shasta County Office of Ed, Redding, CA

Length: 15 years

Duties: Provide sign language interpretation to a Deaf student in the Special

Education Program.

Job Title: Customer Service Rep.

Employer: Blue Shield, Red Bluff, CA

Length: 13 years

Duties: Customer Service Rep for 6 years. Handled heavy phones and written

i nquiries to resolve claim processing issues or benefits. Supervisor of Customer

Service for 7 years. Dealt with customer complaints, audits, training, job fairs, work

f lows, employee issues.

Job Title: Office Manager

Employer: Hot Spring Spas, Redding, Ca

Length: 7 years

Duties: Shipping and receiving, sales, cashier, janitor, spa maintenance,

accounts receivables, computer entry.

While working at the school I also worked this second job

Job Title: Respite Worker

Employer: Shascade, Redding, CA

Length: 6 years

Duties: Care for adults or children with special needs

While working for the school I also worked this second job

Skills: MULTIPLE OFFICE SKILLS, DEPENDABLE, PATIENT WITH PEOPLE,

COMPUTERS, SIGN LANG. INTERPRETER,

BOOKKEEPING/QUICKBOOKS,ACT,FIRESALE

Education: Other post secondary school/training

Some college Business, Special Education, ASL

CA Drivers

License Class: C (passenger car)

References: Available on request

Contact this candidate