Quality Assurance / Business Analyst / Project Management

RINKU PATEL

********@*****.*** 954-***-****

PROFESSIONAL SUMMARY

As a focused and dedicated professional, I have successfully lead multiple project teams within in a fast paced, time sensitive

environment. I provide a level of focus and dedication to my responsibilities and my team that propel my knowledge of the

customer requirements and the product. My ability to quickly adapt to high pressure situations have resulted in a superior level

of quality and customer service satisfaction.

SKILLS

Effective Communication

Multitasking

Internal and External Customer Support

Business Needs Analysis

Quality Assurance

SQL

Problem Solving Agile/Waterfall methods

SDLC

Critical Thinking

ICD 9/ICD 10

Project Tracking/Reporting

Negotiation

Microsoft TFS

Defect Tracking

Implementation

Mobile Applications

Summary of Qualifications

Over 10 years of professional experience in Information Technology including over 8 years of Software Quality

Testing and over 2 years of Business Analysis and Project Management.

Extensively involved in testing software applications and reporting defects.

Experience in developing and executing Test Plans, Test Scenarios and Test Cases based on the Functional documents

and Business requirements using test management tools.

Experience in different types of testing Smoke/Sanity Testing, Functional Testing, Integration Testing, System

Testing, Black Box Testing, Database Testing, Regression Testing, Load Testing, System Testing and UAT (User

Acceptance Testing).

Excellent understanding of SDLC (Software Development Life Cycle).

Strong experience of STLC (Software Testing Life Cycle), Bug or Defect Life Cycle and Testing Methodologies.

Experience with SCRUM Agile Methodology.

Comfortable with working on tools like Test Director and Team Foundation Server.

Very well experienced in Query Writing (SQL).

Experience with SQL Server.

Hands on experience with PC Applications mainly MS Office (Word, Power Point, Excel, and Outlook).

Adequate public speaking, presentational skills and writing capabilities.

Good analytical capabilities with well grounded data analysis and inferential skills.

Able to plan and manage time effectively in order to meet deadlines and ability to perform under tight schedule.

Strong analytical and problem solving skills.

Excellent written and verbal communication skills and always try to float ideas.

Adaptable to work both as a team member as well as independent and a Lead.

Self motivated and willing to do what it takes to get the job done.

Technical Skills

Testing Tools: Compuware and Team Foundation Server.

Testing Languages: VB Script, Java Script.

Platforms: Windows (95, 98, NT, 2000, XP, Vista, 7) and MS DOS.

Technologies: C/C++, Java, C#, DOT NET, VB.NET, ASP.NET, PL/SQL, XML, Visual Basic, HTML (Java Server

Pages)

Database Systems: Microsoft Access and Microsoft SQL Server.

App/Web Servers: Internet Information Server (IIS).

Software Applications: Microsoft Office (MS Word, MS Power Point, MS Excel),Visio, Microsoft Project, and Crystal

Reports.

Certifications: System Administrator and WorkFlow Administrator for OnBase – Document Archival Application

EDUCATION

Bachelors in Organizational Management: Ashford University

PROFESSIONAL EXPERIENCE

MedNax Services, Inc., FL February 2006 Current

MedNax specializes in Group Practice Management for acquired practices; responsible for front office and backend billing

and collections for all sites.

Software Quality Assurance Engineer / Business Analyst/Project Lead

Develop Functional Specifications, Test Scripts and UAT scripts to the scope of the test and performing Test execution.

Extensive experience in writing gathering Business Requirements and Functional

Specification, Documentation and Reporting.

Able to Work cross functionally to develop solutions to integrate IT and business process changes to support strategic

business needs.

Communicated effectively to all levels of the organization including senior staff members, steering committee, and

project sponsors.

Coaching, Consulting and Mentoring team members on complex system functionality.

Providing testing expertise and consultation regarding complex test projects.

Providing expert guidance, coordinating and communicating with the Application Testing Analyst, the Business Analyst,

Development Staff, and Staff supporting Interfacing Systems; documenting and communicating test results and status to

the appropriate Analyst.

Performing QA of project deliverables (e.g. Requirements, Unit Testing, System Testing, and Integration Testing).

Analyzing and Researching Test Results based on defined specifications to ensure application functionality,

requirements, and business values are met.

Conducting Peer Reviews for test documentation.

Engaged in the Full Testing Cycle from project requirements to UAT.

Development and Maintenance of Detailed test cases from specifications and requirements.

Ensuring appropriate coverage of application functionality in the various Test Plans and Test Cases.

Ensuring standards and processes are followed and met.

Writing functional Test plans/Scripts to ensure proper design functionality in accordance with test plan objective.

Performing Test execution and Reporting.

Ensuring test results and metrics are collected and reported.

Correspond bugs using Defect Tracking Tool and subsequently verify bug fixes.

To report defects and guide developers to fix the issues.

Tracking changes in existing requirements / new requirements appearing in the Project.

Prepare Meeting Agendas.

Discuss Regular project status with the client.

Participation in Requirement Walkthroughs and Defect Report Meetings periodically.

Volvo Aero Services, FL January 2003 October 2005

Software Quality Control Engineer/Training

Develop and maintain detailed test cases from specifications and requirements.

Maintain Company Intranet for training and certification purpose.

Communicate products defects to development, report defects using defect tracking tool and verify bug fixes and

performing User Acceptance Testing and Regression Testing when changes are introduced.

Responsible for the creation and execution of test scripts as well as defect logging, tracking and resolution.

Involved in creating functional and technical test case documents.

To report bugs and working with developers to fix the issues.

Keeping track of the new requirements from the Project.

Created and executed test cases, verified the actual results against the expected results and documented for UAT.

Preparing the Agenda for the meetings (e.g. weekly team meeting etc).

Attended regular client calls and discussed weekly status with the client.

Investigation of software bugs and categorization based on priority and severity.

Developed the test plan and test case documents based on the business requirements documents.

Involved in the complete testing cycle from project release to UAT.

Analyzed application bugs, interacted with team members for problem solving issues and discussing weekly project

status with the developers.

Pylon Manufacturing, FL January 2002 November 2002

Quality Control Engineer

Develop, maintain, and upgrade test plans and other ISO documentation.

Work with other members of the team to improve our processes, tools, methods, effectiveness and efficiency.

Created workflows for various processes for the manufacturing company.

Designed Visio diagrams for workflows.

Created Process/Procedure documentation for all factory personnel.

Assist on the Organization with ISO 9001 certification.

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