Customer Service Assistant

JENIFER S. PEREZ LOZANO

*** ***** ******, ***. **, Hackensack N.J. 07601

Telephone 201-***-**** E-mail ******@*******.***

OBJECTIVE

Seeking paralegal position that utilizes my strong interpersonal, organizational and multi-lingual

skills with a keen ability to multi-task a variety of challenges and responsibilities.

SKILLS

Multi-lingual (English, Spanish, Portuguese), MS Word, MS Excel, Word Perfect, MS Outlook,

CLS software, Customer Service, Interdepartmental Coordination, Legal Research, Telephone

Reception, 55 wpm Typing Speed, Secretarial, Proofreading, Analytical, electronic filing via

JEFIS and ECF.

EDUCATION

ESSEX COUNTY COLLEGE Newark, New Jersey

Associate in Science (Paralegal Studies), May 2013 Cumulative G.P.A. 3.65

• Graduated with Honors

CERTIFICATIONS

New Jersey Court Interpreter Certification

Pending

New Jersey Notary Public

Commission expires on November 23, 2016

EXPERIENCE

BENJAMIN NAZMIYAL LAW GROUP, P.C. Fort Lee, NJ

Paralegal / Debtor’s rights (NJ and NY) May 2012- Present

• Handle wide scope of paralegal functions including drafting Complaints, Answers to

Summons and Complaints, Motions, Certifications, Interrogatories and responses to

Interrogatories for Foreclosure Defense, Bankruptcy and FDCPA.

• Prepare financials for the processing of a loan modification.

• Prepare applications to enter Foreclosure Mediation Program.

• E-File pleadings and download any incoming e-filed legal documents from opposing

counsel and court for Bankruptcy/FDCPA cases.

• Schedule, update, distribute firm calendars and coordinate conferences, meetings,

appointments and hearings to ensure all deadlines are met.

• Prepare Chapter 7 and Chapter 13 Bankruptcy petitions.

• Work closely with clients in obtaining documents and information required for

Foreclosure Mediation, Foreclosure Defense, FDCPA and Bankruptcy.

• Maintain filing systems and databases to ensure accurate and efficient retrieval of data.

• Answer and screen calls, field inquiries, relay messages and track all electronic

communication with clients, opposing counsel and internal team.

• Transcribe and proofread legal documents to ensure accuracy of copy, grammar and

punctuation.

• Organize legal documents and files for document production

FEIN, SUCH, KAHN & SHEPARD, P.C. Parsippany, NJ

Legal Assistant / Creditor’s rights March 2011- May 2012

• Drafted Motions, Certifications, Orders and Requests for attorneys.

• Reviewed Foreclosure process from Complaint stage to Entry of Final Judgment for

accuracy.

• E-Filed pleadings and downloaded any incoming e-filed legal documents from opposing

counsel and court.

• Assisted attorneys on emergent projects.

• Transcribed and proofread legal documents to ensure accuracy of copy, grammar and

punctuation.

• Maintained filing systems and databases to ensure accurate and efficient retrieval of data.

• Organized legal documents and files for document production.

MACEY & ALEMAN Newark, NJ

Bankruptcy Legal Assistant January 2010-March 2011

• Prepared Chapter 7 and Chapter 13 Bankruptcy petitions.

• Worked closely with clients in obtaining documents and information needed for the

processing of their Bankruptcy.

• Coordinated attorneys busy schedule.

• Filed pleadings electronically via ECF.

• Organized legal documents and files for document production.

• Responsible for handling client correspondence including fielding new client inquiries.

• Answered and screened calls, field inquiries, relayed messages and tracked all electronic

communication with clients, opposing counsel and internal team.

REFERENCES

Available upon request

Contact this candidate