Technician Six Sigma Project
Resume:
Henry Pinkney Persons IV
Raleigh NC 27607
919-***-**** ************@*****.***
Summary
I have over 15 years of experience working in the biotech industry. I would like to find a position
where I can use that experience to benefit you organization. I have diverse experience including
performing screening assays for HCV, HIV, HBV, HAV and Parvo B19 using PCR, determining
HIV viral loads using real time PCR, troubleshooting and maintenance of lab equipment,
maintaining and ordering inventory, revising and writing SOP's, in-depth knowledge of GMP and
Federal and State regulations, managing the development of direct reports, and implementing
changes to name a few. Extensive knowledge and experience in regards to quality operations
including document review, release of results, internal auditing, incident tracking and writing and
implementing corrective action plans.
Professional Experience
LABCORP, RTP, NC
Team Lead Lab Services Infectious Disease, Nov 2012 – Present
Perform Real Time PCR to determine HIV viral load using Roche Ampliprep/Taqman
platform. Review and release results to clients for the HCV and HIV real time assays.
Troubleshoot and perform maintenance on the Ampliprep and Taqman instruments. Take
part in the weekly management meetings and give input on ongoing lab issues ie scheduling,
failure rates, TAT. Train new hires on lab practices and performance of the HIV PCR Real
Time assay. Acts as the supervisor in charge in the absence of a supervisor.
TALECRIS / GRIFOLS, Raleigh, NC
NAT Supervisor I, 2009 - 2012
Interview and hire contract and permanent lab tech personnel. Coach and develop nine direct
reports. Approve electronic time cards and vacation requests. Revise SOP's and forms.
Implement lab improvements. Ensure the lab is compliant with all federal and state regulations
as well as assisting with keeping the lab in an audit ready state. Complete incident tracking
reports and implement corrective action plans when appropriate.
• Participated in a cross functional six sigma project that implemented changes that decreased
the number of reviews for batch documentation that resulted in cost savings.
• Identified a technician with a high testing failure rate and was able to troubleshoot and
correct his technique which resulted in a lowering of the overall control failure rates.
• Participated on a stability study by recording and analyzing results which ultimately lead to
increasing the expiration on frozen plasma samples from 48 hours to 72 hours.
• Improved the monthly shift meetings by utilizing animations and graphics in the PowerPoint
slides that resulted in the lab technicians having more interest in the important information
being presented.
• Monitored the false positive pools by creating a spreadsheet to track them which identified if
there may be cross contamination occurring within the lab.
NAT Documentation Coordinator II, 2005-2009
Reviewed and resulted all documentation associated with the PCR testing of HCV, HIV, HBV,
HAV and Parco B19 viruses and ensured it was compliant. Tracked the progress of all test
batches throughout the entire testing process, Revise SOP's, Interdict samples from previous
positive donors. Review assigned logbooks for compliance.
• Chaired the committee responsible for organizing the lab's ten year anniversary celebration
ensuring all costs were within the budget.
• Developed a spreadsheet to identify which test batches were in process over 10 days which
resulted in the turnaround time decreasing.
• Revised the B19 and HAV face sheets so that they aligned with the COBAS testing face
sheets which led to a decrease in careless errors that contributed to the lab's error rate.
• Implementation of a policy to treat positive pooled tests as priority allowing the release of the
associated samples which resulted in a decrease in the turnaround time.
Lab Coordinator II, 2004-2005
Assessed the work in progress in the lab and scheduled the workload among the lab technicians.
Assisted with the verification of lab processes including pipetting, extracting and loading of
plasma samples. Monitored the lab and performed troubleshooting for any reagent or equipment
issues. Ensured all documents created within the lab were complete, followed GMP and were
compliant with regulations and SOP's.
• Developed an online training module illustrating the specific science behind the COBAS
assay used for PCR that resulted in lab techs completing training in less time.
• Led a team responsible for creating teambuilding exercises which led to an increase of
morale on the shift.
• Created audit checklists for an audit team I led within the department that guided what the
members needed to focus on.
BAYER BIOLOGICALS, Raleigh, NC 1998-2004
Chief Lab Technician, 2002-2004
Trained new lab technicians on high complexity PCR extracting and testing of HCV, HIV, and HBV
for the COBAS Amplicor platform and Parvo B19 using the Digene platform. Performed quality
control assays for new lots of reagents. Performed routine maintenance on all lab equipment
used in testing. Recorded and monitored temperatures throughout the lab for freezers, cold
rooms and room temp. Was responsible for troubleshooting equipment issues and taking
equipment out of service and contacting the vendor for repair if it was a problem outside our
scope.
• Doubled the amount of samples tested for Parvo B19 within a shift by staggering the testing
of two 96 well plates. This allowed for a quicker turn around time for results.
Lab Technician I, 1998-2002
Created pools of human plasma from donor samples using the automated Hamilton MicroLab
Pipettor. Performed high complexity PCR testing of human plasma for HCV, HBV, HIV and Parvo
B19 viruses.
Education
BS Biology, Wake Forest University - Winston-Salem, NC
Professional Development and Training
Management development programs, Excel, Microsoft Word, PowerPoint, Maximo, Track wise,
SAP, Certified Quality Auditor, Medical Responder
Memberships
Certified Medical Responder
American Society for Quality
Contact this candidate