Andrew Casper
Senior Telecom Engineer - HCA health One
**** * ********* *** **** - Littleton, CO 80123
***********@*****.*** - 303-***-****
A highly skilled telephone technician with broad knowledge in installation and troubleshooting. Proficient in
supervisory and training skills. Experienced in maintenance of fiber data network and assisting engineers in
myriad projects and realms. Will work for Beach!
WORK EXPERIENCE
Deli Associate
Kroger - Littleton, CO - June 2013 to Present
Trying to find a job in my field. There is not many openings in CO. so I am willing to relocate.
Project Manager
Verizon - March 1995 to February 2005
Supervision of over 20 people on entire project from initiation to completion, including all various aspect of
cabling, diagramming and planning of said projects.
Field Service Technician
Ameritech - January 1989 to March 1995
Running service for over 300 customers, including moves, adds and changes. Major Reprogramming of all
types of systems, including new installs, adding fax and modem lines. Troubleshooting all types of systems
and adding variations to existing systems.
Senior Telecom Engineer
HCA health One - September 2009
Tech Support Level 3-Nortel & Peripherals
• Triage for 8 different hospital Telcom Tickets
• Lead on upcoming projects
• Currently taking Cisco classes in house
Scottel/Black-Box
Senior Field Technician
Provided technical support to level 1 technicians. Ran service and maintenance to customers and 3rd party
vendors. Installed, programmed and upgraded various releases of PBX switches.
EDUCATION
Port Huron High School
November 1981
St Clair Community College
ADDITIONAL INFORMATION
Area of Expertise:
v Installation and Configuration
v Testing and Maintenance
v Ability to Work Under Pressure
v Excellent Communication Skills
v Project Management and Managerial Skills
v Advanced Experience in Laptop, P.C., Windows & Desktops
v Installation and Programming of Succession 6.0 and below
v Installation and Maintenace of Nortel-OPT 21E-81C, CS 1000 S, CS 1000 M, CS 1000 E
v Installation and Maintenance of DTI/PRI
v Installation, Configuration and Management of Remote Office 9150
v Installation and Management of OTM/TM 3.0
v Installation and Management of Symposium 6.0/CCMS/CCMA
v Installation and Management of Plant Vesta 911
v Installation and Management of IRISnGEN seb & net path
v Installation and Management of Call Pilot and Application Builder
v Installation and Management of Meridian Mail
v Administration of VIOP and Signaling Server
v Limited Installation and Maintenance capability of BCM
v A+ Certification