Customer Service. Audiovisual Service Technician. Inventory Control.

Timothy Paul Hawkins

D.O.B. **-**-**** SSN: ***-**-****

Objective: To obtain a part-time service technician position.

Summary of Qualifications:

Proficient in software including Client for Microsoft Networks, TCP/IP, Firefox, Chrome, Microsoft IE and Office Suites, D.O.S. and Windows 3.1 to 7, MacOS, Quickbooks, Delphi, Meeting Matrix, Room Viewer and Vivien / WYSIWYG

Ability to travel on short notice, work well under pressure within deadline and budget constraints using available resources and expertise to control costs and deliver exceptional customer service.

Certificates; I.C.I.A. C.T.S. - IVES Hydraulic Lift Operation - PSAV programs including; PASS 2.0, PASS Rigging and Audiovisual Convention Services Training

Over twenty years of experience in live broadcast, theater and multimedia event staging services, equipment operation, maintenance, logistics and production.

Experience:

P.S.A.V. - Presentation Services – Schaumburg, Illinois based out of San Francisco, California

Regional Technical Trainer- 32 Hotel locations in Northern California and Lake Tahoe Nevada

Director of Operations- Hyatt Regency Embarcadero

Audiovisual Technician- Hilton, Fairmont Hotels San Francisco / Sonoma - 2004 – Present

American Audiovisual Center - San Francisco, CA

Technical Director - Palace and Fairmont Hotels, October 1999 - May 2003

Coordinate daily operations for the "in-house" hotel AV partnership

Oversee the execution of off-site events produced from our location.

Inventory control and maintenance of audiovisual equipment for rent.

Ordering and tracking of expendables and cross-rented equipment.

Union and non-union crew supervision, training, employee relations and management.

Morpheus Lighting Technologies - Redding, CA

Technician - 2003 - 2004

Oversee the assembly rigging. set-up and pretest of touring and single-event concert moving light systems assembled with equipment by Morpheus, Martin, ETC.

Manufacturing, assembly and repair of Morpheus Color Faders* and Panabeam* fixtures.

Control, maintenance and repair of moving stage lighting and rigging equipment for rent.

Employee relations, non-union crew supervision, training and management.

Projection Presentation Technology (aka.Photo & Sound, Ancha) - San Francisco / San Jose, CA

Technical Event Services Coordinator - Lead Technician - February 1995 - August 1999

Coordinate equipment inventory control and labor for union and non-union show crews.

Organize show travel and equipment transportation logistics and execute event audiovisual services and customer support.

Gold Rush Theatre - New Almaden, CA

Technical Director -"The Barabary Coast Players" - The Opry House, 1989 - 1993

KTZZ TV-22 Seattle, WA, Master Control, 1989

KREQ TV-23 Arcata, CA, Master Control, 1988

The Community College Television Network Senior Cablecast Master Control, 1986-1987

Education:

De Anza College, Cupertino, CA - Major: Film, Animation and Television Production, 1985-1987

United Cable Television engineering internship and certificate program completed, 1986

International Communications Industry Association Certified Technology Specialist, 2006-2009

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