Customer Service Design

Katharine Edwards

*** ********* **.

Arnold, MD *1012

443-***-****

***********@*****.***

www.kate-edwards.com

LinkedIn: katharineedwards

Education

Frostburg State University

BFA - Art and Design

2011-2012

The Art Institute of Washington

Web Design and Interactive Media

2008-2010 (transfer)

Anne Arundel Community College

General Studies

2007 (transfer)

Employment

York Telecom - Social Security

Administration - Woodlawn, MD

May 2013 - September 2013

Contractor - Technical Writer

- monthly and quarterly management information reports

- charts and graphs for website and presentation use

- provided graphic and web design expertise to other teams including maintenance of Intranet and Internal Marketing sites, creation of promotional material for use at SSA

Noodles & Company - Annapolis, MD

2009-2011

Cashier, customer service, food service

Michael’s - Riva, MD

2008-2009

Cashier, customer service

Great American Cookies - Annapolis, MD

2006-2008

Cashier, customer service, baker,

decorator

Software

Adobe Illustrator

Adobe Photoshop

Adobe Dreamweaver

Adobe InDesign

Adobe Flash

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

SharePoint

HTML

CSSJavascript

Mac and PC capabilities

Skills

Graphic design

Web design

Typography

Logo design

Photography

Printmaking

Etching

Customer service

Spreadsheets

Charts and graphs

Website development

Website maintenance

Writing

Portfolio and references available.

Contact this candidate