Customer Service Assistant
Resume:
Maria Andreas
Sacramento, CA 95842
*******.*****@*****.***
*CAREER OBJECTIVE*
Seeking the ability to utilize my professional and excellent customer
service skills to secure employment with opportunities for advancement
within your established organization.
*SKILLS & ABILITIES *
Excellent Customer Service Performing Inventory
Scheduling Appointments Training/ Coordination Sorting/
Arranging Stock Answering Telephones Excellent Employee
Relations Ordering Supplies Taking Messages
Supervising Skills Microsoft Word
Filing/ alpha Numeric Excel/ Outlook
Internet Explorer 10-
Key Entry
*EMPLOYMENT HISTORY *
*Command Center Staffing, Sacramento, CA 03/2010- current
*
§Operated computerized 10-key data, general office duties, customer
services skills, multi-tasking, attended meetings and answer phones, take
messages, etc.**
*Franchise Tax Board, Sacramento, CA 02/2009- 12/2009
Seasonal Clerk (Mail Ops.)* *
*
§Operated computerized 10- key data, Internet Explorer, Microsoft Word
etc. Answer phones and take messages, faxing off paper work and print if
needed. Daily entering of all forms for FTB’s mail tracking log. Good
communication skills. **
*Franchise Tax Board, Sacramento, CA 03/2008- 5/2008
Seasonal Clerk
(receiving **
*
*§*Extract contents of envelope’s, assemble and sort appropriate bins.
Strong organizational and multi-tasking skills, examine returns. Good
verbal communication. **
*Trinity Youth Services, Sacramento, CA 09/2008- 07/2009
Child Care Worker (CCW).* *
*
§Supervise clients at all times, keep them assigned to schedule at all
times of the day. Document reports, daily log ins and out, attend meetings.
Ability to work independently or with a team. Positive attitude, answer
phones and take messages. **
*EDUCATION
*Compass, Western
Career College, Sacramento, CA *
*Medical
Assistant Certificate program *
*Completed July 26, 2006 GPA3.0* **
Contact this candidate