Customer Service Representative

Eric Risdall

**** * ********* ** *** #****, Las Vegas NV 89129 702-***-**** *********@*******.***

Skills/Qualifications

** ***** ** ********** ** the IT field

** ***** ** ********** **** Adobe Photoshop

2 years of experience with Adobe InDesign, Illustrator, AfterEffects, and 3DS Max

2 years of experience in the graphics design field

Education

ITT Technical Institute, North Las Vegas, NV 2011-2013

Associates of Applied Science, Visual Communications

GPA: 3.97, Valedictorian, Highest Honors, Perfect Attendance

Studies Include:

• Typography

• Digital Type and Image Manipulation

• Modeling in 3D

• Interactive Communication Design

• Graphic Design Production Processes

• Digital Prepress

• Visual Design for Web

• Animation I and II

Fullerton Junior College, Fullerton, CA 1991 - 1994

Associates of Science, Business Information Systems

Employment History

Close Quarters Gaming, Las Vegas, NV 2002 – Present

Owner/Operator

• Designed, programmed, and marketed applications for the iPhone and Android

Platforms using Flash Professional and ActionScript3

• Designed & programmed games for the PC using GameStudios game engine

Retail Anywhere, North Las Vegas, NV 2010 - 2011

Helpdesk Support Representative

• Provided End-User telephone support for Retail Anywhere point of sale terminals

CTI Resource Management Systems, Jacksonville, FL 2008 - 2010

Customer Service Representative II

• Security Clearance Level {Secret}

• Performed helpdesk support of various U.S. Navy software, including Microsoft

Office SharePoint Services and Oracle 10G Web Content Management System

U.S. Navy, Jacksonville, FL 2001 - 2007

Personnel Serviceman

• Administered ships personnel database, including establishing and maintaining user

access policies, granting user access, and verifying the accuracy of the database

• Maintained ships personnel service records and responded to personnel inquires

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