Credit Analyst/Coaching/Project Management

Elizabeth Olagunju

** ****** ****** **., ****** DE ( 302-***-**** (

*******************@*****.***

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Highly motivated and experienced credit analyst with expert proficiency in

the development and continuing management of all facets of multiple

concurrent projects. Certified as an Associate in Project Management by

the Project Management Institute. Comprehensive understanding of the

skills needed to manage cross-functional teams of experts and

professionals. Skilled in establishing robust relationships with clients

to identify and clarify needs and vision. Regarded for the ability to

deliver outstanding results with the highest degree of expertise and

professionalism.

Areas of Expertise

Credit Analysis ? Project management ?Quantitative and Qualitative Analysis

? Risk and Fraud Control

Client Support ? Revenue Growth ? Loss Prevention ? Operational

Requirements

professional experience

JP MORGAN CHASE, Newark, DE

Credit Analyst and Customer Support Specialist, 2007-Present

Fulfill a critical role driving continuous improvement in procedures and

guidelines for the credit department of a multi-billion dollar financial

services corporation. Leverage superior analytical skills to perform

quality review and implement risk management measures, delivering hundreds

of thousands of dollars in savings. Apply credit analysis to reduce the

bank's exposure to risk by limiting the credit lines of several accounts.

Key Accomplishments:

. Increased productivity by 10% through the introduction of a revised

accounts review procedure.

. Achieved department recognition for providing unsurpassed levels of

quality customer support.

. Recruited by senior management to contribute to the High Value High

Touch Project, an initiative designed to tailor services to the unique

needs of high net worth clients.

RED LION CHRISTIAN ACADEMY, Bear, DE

Faculty Member and Chair of the Curriculum Committee, 2005-2006

Exercised superior organizational skill to coach and manage the efforts of

a staff of 10 members of the Curriculum Committee of this Christian school

serving the educational needs of students in grades K-12. Successfully

delivered a 10% increase in college enrollment through the effective

promotion of college prep classes.

BANK OF AMERICA, Wilmington, DE

Account Specialist, Risk Control Analyst, Senior Credit Analyst, 1992-2005

A demonstrated record of success and achievement at this financial services

corporation, marked by a series of promotions to positions of increased

influence, authority, and accountability.

Key Accomplishments:

. Achieved a 10% increase in bank revenue, through the implementation of

additional customer service procedures to identify, address, and resolve

issues in a proactive manner.

. Approved applications for unsecured loans.

. Reduced check fraud instances by 20% through the introduction of a Real

Time Review procedure.

. Envisioned, developed, and deployed an innovative learning tool for the

Collection department that reduced the learning curve by 30%.

Elizabeth Olagunju - Page 2

EDUCATION

. Wilmington University, Wilmington, DE, Master of Business Administration

. Ahmadu Bello University, Zaria, Nigeria, Bachelor of Science, Botany

. Ahmadu Bello University, Zaria, Nigeria, Master of Science, Zoology

Professional development

. Project Management Institute, Certified Associate Project Management

Technical Proficiencies

. Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio,

Microsoft Project

Community Activities & Volunteerism

. Volunteer, Hope Inc., a Financial Literacy Education nonprofit

corporation

. Volunteer, Teach Children to Save, University of Delaware

. Volunteer, Win-Circle (JPMorgan Chase Networking Program)

. Lead Volunteer, Easter Seal Activities Week 2011

. Volunteer Teacher, English as a Second Language in the Newark, DE

community

. President, University of Delaware Women's Club (2008-2010)

. Vice President, University of Delaware Women's Club (2006-2008)

Awards, Honors & Recognition

. Woman of the Year, American Biographical Institute (2011)

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