Customer Service Technician

Andrew Sauerwin

Geographer - Pharmacy Technician

*******@****.***

Summary

My goals and aspirations are as simple as follows.. I believe in growth and development. I believe that the

fundamentals are what matter most.

Like the business motto goes "location, location, location". I believe that location is what drives your growth.

I contain those qualities that many employers want. I provide the analysis, the research, community/member

penetration that leads to growth. Not only is it true that what you do affects your community, but it also affects

you as an individual as well.

I believe in trends that follow a specific path and a positive path as is.

Lastly, I believe in location analysis, when it comes to providing a service, spatial data provides us with the bare

essentials that we need. I know what it takes and if I do not have an answer I will seek to find a solution in

providing one. My skill set has prepared me to set forth in a path that allows growth and only growth. I believe

in challenging myself, because with it I know that I am growing as a person.

All in all, everything is geographic in some form or another... Everything YOU do relates to your

surroundings... You just have to acknowledge it.

Experience

Pharmacy Technician at Critical Care Systems

January 2011 - Present (2 years 10 months)

Served as a customer service representative (fielding calls and directing them to the right personel), IV lab

technician, data entry refills, and a QC specialist involving inventory.

Initiated the role of a patient care technician to control and dispense what supplies they may need while

communicating with Pharmacists and RN’s about any clinical issues.

1 recommendation available upon request

Pharmacy Technician at Walgreens Infusion Services

January 2008 - December 2010 (3 years)

Worked as a Delivery technician and Pharmacy technician where I volunteered to be on call, worked as an IV

lab technician.

1 recommendation available upon request

Contractor at Medex

June 2006 - January 2008 (1 year 8 months)

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Operated as an independent contractor/courier delivering medical supplies to patient’s homes.

Volunteer Experience

Church of Christ

Ronald McDonald House Charity

Courses

Bachelors of Science- as of May 4, 2013, Geography;

Sustainability

Southern Illinois University Edwardsville (SIUE)

Urban Sustainability-Advanced Urban Geography Geog 403

Skills & Expertise

Home Infusion

Community Pharmacy

Microsoft Office

Microsoft Excel

Microsoft Word

SPSS

Customer Experience

Customer Service

Customer Satisfaction

Geography

Geographic Information Science

Physical Geography

Human Geography

Urban Geography

Regional Studies

Environmental Science

Environmental Issues

Sustainability

Disk Jockey

Meteorology

Climatology

Stormwater Management

Surface Water Hydrology

GIS

Critical Thinking

PowerPoint

Data Entry

Research

Data Analysis

Teamwork

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Nonprofits

Pharmacy Education

Pharmacy Practice

Pharmacy Technicians

Higher Education

ArcGIS

Dosage Calculations

Public Speaking

Training

Compounding

IV

Aseptic Technique

Analysis

Statistics

Student Leadership

Education

Southern Illinois University Edwardsville (SIUE)

Bachelors of Science- as of May 4, 2013, Geography; Sustainability, 2007 - 2013

Activities and Societies: Officer for the Geography Club.

1 recommendation available upon request

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Andrew Sauerwin

Geographer - Pharmacy Technician

*******@****.***

3 people have recommended Andrew

"Andrew is an awesome person to have on your team as a co-worker! He gets the job done right, and in a

timely fashion. He is always willing to help out when and where ever possible. Plus, he is just a fun, friendly

person to have around!"

Becky Noble, Pharmacy Technician, Critical Care Systems, worked directly with Andrew at Critical Care

Systems

"Andrew (AJ) is a very compassionate associate. I have had the pleasure of working with AJ in the Home

Infusion Market. He is a dedicated pharmacy technician who is granted great respect from the patients that he

was in touch with. AJ was always punctual, efficient, and timely in his daily tasks. As a compassionate,

caring pharmacy technician who assisted in Intravenous medication compounding, supply packing, pump

maintenance and patient deliveries, I would recommend his services without reservation. Any company

would benefit with him on your staff. Professionally submitted, Michael P. Peppers, BS,RPh,Pharm.D.,

Emergency Medicine/Critical Care Specialist, Home Infusion Specialist."

Michael Peppers, Pharm.D., Phamacy Manager, Walgreens Infusion, managed Andrew at Walgreens

Infusion Services

"Andrew has a strong work ethic and a great attitude. I would recommend Andrew for his skills in research,

analysis and presentation."

Holly Parker, Full Time Student, SIUE, studied with Andrew at Southern Illinois University Edwardsville

(SIUE)

Contact Andrew on LinkedIn

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