Customer Service High School

DENNIS WESTBROOK

**** **** **** **. ****- 704-***-**** *****************@*****.***

Charlotte, NC 28212 Mobile- 704-***-****

SUMMARY OF QUALIFICATIONS

o 20+ years of combined experience on a forklift, (been certified with every employer),

warehousing, welding, plasma cutting, assembling AC units, and installing sockets.

o 10+ years experience in basic warehouse operations and enhancing productivity. Passionate

about operating a forklift and performing warehouse duties.

o Vast knowledge in manufacturing, cycle counting, and controlling inventory.

o Excellent time management, organizational, verbal and written skills

o Detailed and quality oriented, good motivator, high energy, great people skills and customer

service oriented.

o Experienced with cycle counting and controlling inventory.

o Strive for perfection and want to be with a company where I can grow professionally.

o Other skills involve welding, plasma cutting, and installing sockets.

o Very trainable and eager to showcase my skills.

PROFESSIONAL EXPERIENCE

Environmental Filtration Technologies’

Warehouse 2012 - 2013

• Utilized UPS and local shipping system.

• Perform daily cycle counts.

• Receive and document all incoming shipments.

• Pull, kit, and issue into the AS400 system Work Order for production lines.

• Keep up with packaging supplies levels and advice when restock levels are running low.

• Maintain shelving units to properly utilize storage space for all inventories and improve work

flow. Forklift certified.

• Loaded and unload LTLs to maintain a timely shipping schedule

Great Dane Trailer

Mechanic 2011 - 2012

• Perform all maintenance in order to pass DOT inspections.

• Repair all trailer from diagnose to the actual repair.

Eldeco INC

Warehouse 2008 - 2010

• Utilized UPS,Fed X and local shipping system.

• RF scanning and hand held scanners utilized along with bar coding.

• Perform monthly cycle counts and quarterly audits

• Receive and document all incoming shipments

• Analyze and resolve issues pertaining to receiving and shipping

• Maintain shelving units to properly utilize storage space for all inventory and improve work

flow.

• Assist in daily inventory to maintain a 99.98% accuracy

• Forklift certified

• Loaded and unload LTLs to maintain a timely shipping schedule

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Atlantic Envelope.

Warehouse 1996 – 2001

• Maintained an inventory accuracy of 99.98% or better

• Assisted all basic functions to ensure completed (Receiving, Check-in, Pick/Pak, Shipping

and Cycle Counts) while adhering to company metrics and adjusting to daily/seasonal flow.

• MSDS Certified

• Forklift certified

• Press operator

• Loaded and unload LTLs to maintain a timely shipping schedule

Washburn Press

Stitcher Operator 1991- 1996

• Conducted daily cycle counts and assisted with yearend inventory.

• Forklift and MSDS Certified.

• Maintained inventory accuracy integrity

• RF scanning and hand held scanners utilized along with bar coding.

• Utilized UPS, Fed X and local shipping system.

• Building maintenance.

• Customer Service.

• Forklift certified

• Loaded and unload LTLs to maintain a timely shipping schedule

Craftsman Graphics

Press Helper 1982 - 1989

• Inventory of stock including daily cycle counts and physical inventories.

• Customer Service.

• Loaded and unload LTLs to maintain a timely shipping schedule

• Clamp Truck and Forklift certified

EDUCATION

o High school

CERTIFICATIONS & TRAINING

o Forklift

o Crane

o Welding

o MSDS

o Press Operator

COMPUTER SKILLS

o Proficiency with Microsoft Word, Outlook and Used operating systems Windows 95, 98, XP

o UPS WorldShip

o RF scanning and hand held scanners utilized along with bar coding.

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