Customer Service Home Health

Veronica Gibbs

Home Health Aide

Chicago, IL

************@*****.*** - 773-***-****

Dedicated customer service representative with motivation to maintain customer satisfaction and contribute

to company success. Personable and responsible Cashier with 5+ years of experience working in fast-paced

environments. Solid team player with great positive attitude.

Skill Highlights

● Strong organizational skills ● Basic computer skills

● Creative problem solver

● Developed listening skills

● Excellent communication skills

● Fast learner with a wide range of practical skills

● Courteous demeanor

● Enthusiastic developer of good relations with

clients

● Energetic work attitude

● Proficient with handling large sums of money

Conflict resolution

Energetic work attitude

Telephone inquiries

Customer service oriented

Multi-line phone usage

WORK EXPERIENCE

Home Health Aide

Help At Home - Chicago, IL - November 2010 to November 2010

Caring For The Seniors in their home by: light cleaning, meal prep, daily menu, hygenie, some laundry good

company and good conversation

team member performing cashier duties

Levy Restaurants - Bridgeview, IL - March 2009 to March 2009

product assistance and cleaning while providing excellent customer service.Received multiple reviews

acknowledging my level of dedication to excellent customer service. Accurately balanced cash drawer after

every shift.

collect and distribute monies to all vendors, count coins, bank deposits slips, strapping of all monies

maker/ Shiftlead

Sandwich - March 2008 to March 2009

Barista/cashier/hostress

Einstein Bros Bagels - Chicago, IL - October 2007 to March 2008

- Chicago, Il.

Coordinated employee scheduled work hours, successfully complete all jobs by time requested, coordinated

stores daily sales statistics, preformed basic store related maintenance duties, handled cash transactions safe

count, cashiers daily drawer balancing, daily paper work at end of day.

Barista/cashier/hostress

October 2007 to March 2008

Violet Cafe and Restaurant - Lakeview, Il.

Prepared special drinks in person and via telephone, maintained all pastries displays and prepared customers

orders in a timely fashion, handled store cash transactions I can also work a manual and automatic expresso

maker

EDUCATION

armed and unarmed security officer in security

security training center - Chicago, IL

January 2010 to January 2010

certified nursing assistant in nursing

advanced tech training center - oakforest,il

January 1996 to January 1996

Diploma in General Studies

High School - Chicago, IL

1983

ADDITIONAL INFORMATION

Keywords

5yrs customer services and 5+yrs in medical certified nurses assistant 4+ yrs cash handling, 2+yrs Food

Service and 1yr as a shift lead

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