Cassandra De La Cruz
** ** ***** ***, ***** Park, NY 11416
**************@*****.***
Overview Recognized for delivering unparalleled customer service. A verifiable track record of
success backed by impeccable references. Self Starter; Initiate corrective actions where
needed; Excellent oral and written communication skills which allows me to communicate
effectively with people of all ages and backgrounds Areas of expertise include:
Analytical
•
Exceptional Customer Service
•
4. Budgeting/Record Keeping
1. Merchandising and Display
5. Problem Solving
2. Departmental Maintenance
6. Inventory and Pricing Controls
3. Bi Lingual (English/Spanish)
7. Computer/POS Scanning Use
Libertad Travel
Employment
Clerk (seasonal)
Answer phones and directed calls to the appropriate staff
Handled inquiries and incoming work requests.
Reviewed files and records to answer requests for information
Assisted with airline reservations and vacation packages
Assisted with money transfers and bill payment using money gram system
Inputted customer information in a data entry system.
Madison Avenue Foot Care
Clerk
Answered telephones and scheduled patient appointments
Greet and meet patients
Inputted patient information in data entry system
Research misapplied payments
Research billing issues
Performed other clerical duties as assigned
Queens Satellite H.S. of opportunity, Queens, NY
Education
H.S. Diploma
Personal Enjoy and active in:
1. Fashion
2. Dancing
3. Child Care
4. Cooking
References and Supporting Documentation Furnished Upon Request