Customer Sales

Location:

Posted:

October 18, 2013

Fatimah Muhammad

Collections Agent - Randstad

*********@*****.*** - 334-***-****

I am a friendly, energetic, and self-motivated person who strives to succeed in all aspects of life. I have vast

experience in the Retail industry although; my long term career goal is to work under the Health fields. I love to

assist people, despite how big of a challenge the situation may be. I work well with others, and work efficiently

on my own. I am seeking a position where I can advance as well as work closely with others.

WORK EXPERIENCE

Collections Agent

Randstad - Montgomery, AL - October 2011 to Present

Handling customer calls/correspondence for billing, payments and other inquiries

* Records all customer information and call history information accurately on appropriate

electronic systems

* Take payments over the phone and set up automated, ongoing payments

Customer Sales Consultant

Afni, Inc - Opelika, AL - September 2010 to October 2011

Respond to incoming internet chats from new and existing customers or transfers the customer to the

appropriate person necessary to handle their issue

* Inputs data into computer utilizing various Afni and client-software packages

* Build and maintain rapport with the customer

* Drive to sell additional services to customers via chat

Merchandise/Cashier

Walt Disney World Resort, Inc - Orlando, FL - August 2008 to January 2009

Maintain an awareness of all promotions and advertisements.

* Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.

* Maintain orderly appearance of register area and supplies stocked.

Cashier

Calhoun Foods - Tuskegee, AL - February 2005 to May 2007

Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.

* Maintain an awareness of all promotions and advertisements.

* Maintain orderly appearance of register area and supplies stocked.

EDUCATION

Southern Union State Community College

August 2003 to May 2007

Advanced Diploma

Auburn University - Montgomery - Opelika, AL