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Manager Customer Service

Location:
Safety Harbor, FL
Posted:
October 18, 2013

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Resume:

Christine Case

727-***-****

********@*****.***

Qualifications & Skills:

Property Manager with five years experience. Knowledgeable of Florida Statutes. Experienced in

Condominium & Cooperative properties. Enforced policies and procedures. Skilled at eviction

process as well as foreclosure processes. Familiar with the election of board members

Key Skills: Microsoft Word, Yardi, Xcel, & QuickBooks

Experience: Community Management Concepts Clearwater FL

Off ice Property Manager 7/2010 to 6/2012

• Managed day to day operations of 120 unit residential facility

• Established and maintained all vendor relationships

• Documented, reported, and maintained all financial records

• Provided service to owners resolving any issues or complaints

• Coordinated all routine maintenance and emergency maintenance requests

• Attended all board meetings

Ameri-Tech Properties Clearwater FL

Office Property Manager 7/2009 to 6/2010

• Responsible for daily operations of 150 mobile home units

• Maintained confidential information regarding individual owners

• Coordinated daily maintenance needs of the property

• Assisted with all financial records

• Facilitated all work of contractors

• Attended all board meetings

Datex Corporation Clearwater FL

Customer Service Rep 1/2007 to 6/2009

• Responsible for sales quotes, purchase orders and credit card authorizations

• Communicated daily with customers regarding customer satisfaction of products purchased

• Performed quality assurance to products being ordered from customers

Ann Taylor Loft Clearwater FL

Sales Associate 10/2006 to 1/2007

• Assisted customers in merchandise selection

• Completed sales transactions

• Experienced in customer care awareness

• Attended bi-weekly meetings with store management on suggestive selling methods

Hilton Hotel Clearwater FL

Front Desk 5/2006 to 10/2006

• Performed a variety of service for guests, registered guests, assigned rooms, checked out guests,

processed payments

• Answered guests questions regarding services, local community and other matters of public

interest

• Resolved any issues and or concerns the guests had

Education: Brockport State University Brockport NY

Associates Degree in Business 1985



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