Adrianne E. Hite
Cleveland Heights, Ohio 44118
************@*****.***
Skilled professional with more than 10 years of excellence in customer service. Seeking position
that gives me the opportunity to interact with customers, while providing information in response
to inquiries about products and services.
Professional Work History
Bryant & Stratton College Cleveland, OH
Kiosk Representative 2013 – Present
Assist patrons with taking the next step to advance in their careers or starting a new career path
Respond to each guest with courteous, prompt and friendly service
Contribute to team effort by accomplishing related results as needed
Alliance Staffing Solutions/CareStar Independence, OH
Clerical Assistant 2012
Maintained and transferred files manually to electronically
Used office equipment in completing task: copier, scanner, and printer
Developers Diversified Realty Corporation Beachwood, OH
Mailroom Services Assistant 2010
Operated Pitney Bowes Mail Machines
Sorted and delivered incoming mail
Collected and sorted outgoing U.S. mail FedEx/UPS
Operated high speed/high capacity stuffing machine
Lifted 50 pounds and over on a daily basis
Victoria Insurance Company Cleveland, OH
Utility Clerk 2010
Responded to written and telephone requests for policy changes
Processed new customers from various areas around the country
Operated Pitney Bowes Mail Machines and assisted with other mailroom task when short staffed
Military
United States Air Force Marysville, CA
Information Management 2000 - 2002
Expedited communication between upper level management and general personnel
Maintained electronic files/ordered required forms
Developed and interpreted organizational goals, policies, and procedures
Education:
Bryant & Stratton College Cleveland, OH
Associate of Applied Science Business Administration 2013
GPA 3.75
Kessler Technical Air Force Base Gulfport, MS
Certificate of Information Management 2000