Manager Administrative Assistant

Barbara A. Vaughan

***** ******* **. ***. **** Frisco, TX 75035

Cell: (214) – 264 - 7850 *********@*****.***

Summary of Qualifications

Sharp, dedicated, efficient Sr. Executive Assistant with excellent skills and “can do” attitude.

Performs multiple tasks concurrently, correctly, and under pressure.

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Very intelligent and well read with a very skilled aptitude for composition/editing.

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Advanced computer skills including Outlook, Excel, Word

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Adroit at complex calendaring and intricate travel arrangements

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Strong sense of urgency coupled with work ethic beyond reproach.

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Gregarious and intuitive, bringing out the best in fellow workers.

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Excellent phone and customer service skills

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Centralized Administrative Support State Farm Insurance Irving Operations Center

March 2013- Present

Support 4 Sales Leaders in Michigan via a virtual environment (Use of video cam for meetings, etc.)

Perform a host of administrative duties such as calendaring, manage reimbursable expenses, use of Microsoft

Software, SharePoint

Pull reports and design recognition displays for agents that are the top producers each week for each Sales

Leader

Provide backup support for team members when they are out of the office for their Sales Leaders

LVR Mechanical (Refrigeration/Heating) Administrative Assistant/Call CenterJanuary 2011-September

2012

1

Lead call center representative for a small HVAC company

Authored a 22 page tutorial to train other reps which the Supervisor used for herself during the period where I

trained her.

Set up 99% of jobs for dispatching to technicians, noted results of those jobs and built with them a wonderful

rapport.

Great with customers

Some other duties included dispatching, ordering all office supplies, booking hotels for the techs on a daily basis

and issuing purchase orders to the techs when they needed materials for jobs.

Cinemark Corporate Headquarters, Plano, TX

Aug 2008-Oct 2010

High potential Receptionist - multi line phone system

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JCPenney Corporate Headquarters, Plano, TX

May 1988 - March 2008

Earned multiple promotions in 20 years and consistently met or exceeded expectations. All positions below

were held during my 20 year tenure with JCPenney.

Executive Assistant to Executive VP

2005-2008

Supported Executive VP of Product Development.

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Acted as conduit between executive and his direct report vice presidents.

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Maintained all aspects of executive’s extensive travel, domestically and abroad.

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Prioritized e-mail and mail, handling responses or action items as appropriate and determined which items

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required executive’s personal attention.

Provided support in many areas of executive’s personal life.

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Created and updated email distribution lists that included over 300 associates for disposition of communication

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from executive to all departments reporting to him.

Retained total control of executive’s calendar to ensure efficient use of his time.

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2

Executive Assistant to Merchandise Execution Manager

2004-2005

Supported Merchandise Execution Manager and Sr. Divisional Merchandise Execution Manager.

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Coordinated travel for 12-13 associates at a time for store visits.

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Developed highly detailed binders that included myriad store reports and other related data for market visits.

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Managed new store blueprints in terms of where store fixtures would reside, which enabled the execution

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manager to determine store property distribution changes.

Merchandise Assistant Women’s Logistics

2003-2004

Supported Logistics Manager in all day to day operations

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Tracked merchandise from boat to warehouse

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Promoted within a year.

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Allocator 1993-

2003

Allocated fashion and basic merchandise based on Buyer’s intent and allocation objectives.

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Executive Administrative Assistant to VP Home Division

1988-1993

Supported Executive and Marketing Vice Presidents of Home/Leisure Division.

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Managed calendar and made arrangements for extensive, frequent travel

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Aided Marketing Vice President in a variety of projects such as focus groups and the compilation of related data.

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3

Professional Designations and Education

Texas A&M University

University of Texas at Arlington

4

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