Customer Service Office Assistant
Resume:
Elizabeth d. johnson
***********@*****.***
Experience February 2013-Present Kelsey
Seybold Clinic
Pearland, TX
Customer Service Rep/Answering Service
Schedule/Reschedule/Cancel appointments
Liasion between doctors and hospitals/patients
Page on call doctors for hospital and patient calls
November 2012-August 2013 Starbucks Coffee
Company Houston, TX
Barista
Ensure customers receive the best experience possible
Prepare custom made products for customer
Ensure that the quality of the products is up to customer
expectation
July 2012-September 2012 Xerox Call
Center
Houston, TX
Customer Service Agent/ Billing Specialist
Serve Sprint customers
Process payments and bills
Troubleshoot network service issues
July 2010-September 2012 Pappadueax Seafood
Kitchen Houston, TX
Bartender/Trainer
Ensure guest have the best dining experience available
Train new servers and bartenders
Ensure great customer service by proving to the guest they
are the number one priority
July 2009-May 2010 Sunrise
Recovery Programs
Houston, TX
Office Assistant
Answer and place calls to and from clients and/or other
professionals
Check clients in and out of treatment
Maintain the utmost confidentially on the clients behalf
Process all client's payments
Education
FALL 2006- SPRING 2008 CENTRAL MICHIGAN
UNIVERSITY MT.
PLEASANT, MI
Freshman/ Sophomore Years
2004-2006
Renaissance H.S
Detroit,MI
Junior/ Senior Years
2002-2004
Willowridge H.S.
Houston, TX
Freshman/Sophomore Years
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