Quality Assurance Engineer
Resume:
Robert House
**** ********* ***** **, *******, NC 28025
***/***-**** (H) ~ 704-***-****(C) *****.******.****@*****.***
Professional with over 20 years’ experience navigating through a highly regulated industry. Successful hands on leader, with the
ability to establish effective relationships with internal and external customers, and create a cross-functional team environment, that
contributes to the end result. Detail oriented, quick to learn and prioritize, driven by challenge and the opportunity for
development with a demonstrated ability to successfully solve problems, manage projects and priorities in a constantly changing
environment. Has vast experience in and knowledge of all facets of industrial services. Has thorough knowledge of chemistry,
chemical formulations, uses for each, and analytical techniques, principals of engineering, job design, job execution and job
evaluation. Has extensive experience in the quoting process.
Demonstrated competencies include:
• Management • Assertive / Focused Instructor • Financial and Strategic
personnel/equipment /Learner Planning
• Employee Training/ • Process engineering • Strong Quantitative Skills
Mentoring • Root Cause Analysis • First Responder Training
• Equipment • Writing Policies/ • Regulatory Compliance
specification/design Procedures OSHA/EPA
• Design/implement • Self-Motivated / High • OSHA 40 Hour HAZWPER 30
procedures Enthusiasm Hour OSHA
• Time Management / • Evaluate Efficiency of • Ensure Quality Control
Deadline Driven Operational Practices Standards
• Scheduling • Quality Assurance / • Excellent
• DOT compliance Control Communication Skills
Professional Experience
Disability Jun. 2012 to present
Back Surgery October 2013 (from spinal disease) Full release to return to work expected January
• •
2014
ASTRO PAK CORORATION – Costa Mesa, California Nov. 2010 to Jun. 2013
Project Manager – Professional Services Group
Train and mentor personnel Project Management
• •
Engineer field work Quality assurance of field work
• •
Equipment design and specification Ensure safety practices are adhered to
• •
Assist sales efforts Technical writing
• •
EVO CORPORATION - Winston Salem, North Carolina July, 2008 to Nov. 2010
Industrial Services Manager
Hire, train and mentor personnel Assist sales efforts
• •
Engineer field work Project Management
• •
Equipment design and specification Quality assurance of field work
• •
Quoting of all field work Ensure safety practices are adhered to
• •
Maintain inventory of pertinent supplies DOT Compliance
• •
Hydrochem Industrial Services Inc. – Columbia, South Carolina April 2006 to July 2008
Sales/Service Engineer
Assist sales efforts
•
Train and mentor personnel
•
Project Management
•
Engineer field work
•
Quality assurance of field work
•
Equipment design and specification
•
Ensure safety practices are adhered to
•
Quoting of all field work
•
DOT Compliance
•
Maintain inventory of pertinent supplies
•
Thompson Industrial Services, Inc. – Sumter South Carolina May 1998 to April 2006
Operations Manager/Service Engineer
Train and mentor personnel Assist sales efforts
• •
Engineer field work Project Management
• •
Equipment design and specification Quality assurance of field work
• •
Quoting of field work Ensure safety practices are adhered to
• •
Maintain inventory of pertinent supplies DOT compliance
• •
Robert House Page 2
Hydrochem Industrial Services - Pittsburg, California March 1992 to May1998
(Formerly Dow Industrial Services Division of Dow Chemical)
Senior Service Engineer
Train and mentor personnel Assist sales efforts
• •
Engineer field work Project Management
• •
Equipment design and specification Quality assurance of field work
• •
Quoting of all field work Ensure safety practices are adhered to
• •
Maintain inventory of pertinent supplies DOT Compliance
• •
Northern Automotive (CSK) – Centralia, WA March 1989 to March 1992
Store Manager
Hire, train and mentor personnel Manage inventory control
• •
Maintain desired inventory levels Promote customer service
• •
Creative design and approach to sales Ensure policies and practices are adhered to
• •
Develop sales plans
•
Chief Auto Parts LLC – Cerritos California June 1984 to March 1989
Certified Store Manager
Hire, train and mentor personnel Manage inventory control
• •
Maintain desired inventory levels Promote customer service
• •
Creative design and approach to sales Ensure policies and practices are adhered to
• •
Develop sales plans
•
Chevron USA –San Francisco, California (NW Marketing Division) June 1978 to June 1984
Automotive Specialist III
Ongoing flexible position while attending college
•
EDUCATION
Central Washington University Ellensburg, Washington
1981 to 1983 Business Administration
Bachelor of Science
Geology Minor
Industrial Engineering specialization
Centralia Community College Centralia, Washington
1979 to 1981 Business Administration
Associate of Arts
LSU Continuing Education – Sales Seminar - 2007
Wesleyan University – Social Phycology - 2013
AWARDS
1978 to 1983 Salesman of the month numerous occasions
1985 Received Certified Store Manger ranking
1993 100,000 man hours without a lost time incident
1998 to 2006 Safety Award – No Safety Incidents for the Year
Astro Pak 2011 Sales Summit Outstanding Achievement Award
PERSONAL INTEREST
Travel, Cooking, Fishing
REFERENCES AVAILABLE UPON REQUEST
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