Customer Service Administrative Assistant

Tamika Briscoe

Administrative assistant

Washington, DC

**********@*****.*** - 202-***-****

An Administrative Assistant/clerical position with major responsibilities that will effectively utilize my

communication, leadership, and organizational skills.

WORK EXPERIENCE

Administrative assistant

Lewis Tax Service - January 2011 to June 2013

Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on

forms, following tax form instructions and tax tables.

• Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.

• Furnish taxpayers with sufficient information and advice to ensure correct tax form completion.

• Enter and check data input or verify totals on forms prepared by others to detect errors in arithmetic, data

entry, or procedures.

• Provide general administrative support such as answering telephones and directing all calls to proper people,

file and create documents, schedule meetings and appointments, and assist all customers.

Customer Service

Levy restaurant - Washington, DC - March 2008 to September 2012

• Maintain a register, engaging in money related task such as keeping record of amount of money opening

with and how much was earn.

• Stock inventory and verifying items that matches quality.

• Maintain a well organize entirely kitchen environment.

• Interactive with customers and handling all inquiries.

Receptionist

Harry Thomas Recreational Center - March 2007 to April 2008

Responsible for handling all clerical duties, such as answer telephone calls and delivering messages from the

public to staff members, file all paper work, print and photocopy ID's and create bages for all visitors, greet

visitors and maintain the log in and out sheet.

• Responsible for maintaining and systematizing files held by the recreation

• Periodically photocopy and fax external and receive internal information from different recreations

• Create and distribute brochures and pamphlets for parents and the public, also mail out letters and generally

keep the office running smoothly.

• Assist in working on special projects as needed.

EDUCATION

BS in Office Administration

University of the District of Columbia - Washington, DC

2011

SKILLS

Excellent communication skills and professional demeanor gained through extensive interaction with the

public. Advance computer skills: Microsoft Word, Excel, Power point and Access. Also very familiar with

Microsoft Windows XP/Vista. Knowledge of office procedures and practices. Advanced typist and good

at spelling, punctuation, grammar, and oral and written communication. Proficient customer service and

interpersonal skills.

ADDITIONAL INFORMATION

Friendly, enthusiastic and persuasive.

A Motivated and hard worker.

Fast learner with excellent customer service skills. BS degree in office administration. 3 years of administration

experience.

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