Customer Service Engineer

I believe my experience in business management and customer service combined with my education in

show production would be an asset to you. Please feel free to contact me at anytime, I have references

available. Thank you for your time and I hope to hear from you soon.

• The Intersection, loader, monitor engineer, house engineer, security– July–Present, Grand Rapids, Mi

• Mastodon, Dillinger Escape Plan and Red Fang at The House of Blues- Stage Tech, Orlando.

• Downtown Blues BBQ Buddy Guy with All In One Production systems- Stage Tech, Orlando.

• Tom Savini- The Master of Splatter- Presentation- Broadcast Audio feed- Full Sail University.

• Behind The Scenes –School Tour Presentations- Camera Operator- Full Sail University.

• Grad Fest- Student Film Screening- Camera Operator- Full Sail University.

• Graduation- Commencement Ceremony- Camera Operator- Full Sail University.

Experience with the following large format digital consoles :

Digidesign Venue, D-Show and Profile, SD7, SD 8, Yamaha PM5D, M7CL, Pro Tools, Logic.

• Networking and installation.

• P.A systems.

• In-ear monitor system setup.

• Knowledge of SMAART, TEF, SIM 2 and 3, EASE.

• Camera setup and operation including white balancing, shading.

• Fundamental electronics and the use of electronic test equipment.

• Soldering skills and cable maintenance.

• Familiar with Basic System design and structure.

• Video Production, lighting, camera operation, directing and composition.

Bachelor of Science in Show Production and Touring Systems,

Full Sail University June 2012

Course Director Award: Audio Measurement Systems

Course Director Award: Advanced Show Production Systems

2001-2010 1999-2001

Steak n’ Shake General Manager Duties: Saturn Tire & Rubber Co.

Warehouse Assistant Manager Duties:

• Controlling multiple revenue centers.

• Overseeing product delivery.

• Maintaining inventory

• Stocking incoming inventory.

• Budgeting, auditing, and keeping quarterly projections.

• Customer Service

• Hiring, training, and scheduling for a crew of 42.

• Communicating with area and district managers.

Awards: Additional Information:

• Highest Sales Increase: 1st Quarter 2005 • Clean Passport

• Highest Sales Increase: 4th Quarter 2004 • Mature

• Highest Operating Contributions and Sales: • No bad habits

1st, 2nd, and 3rd Quarter 2004 • Loves to attempt to play golf and go camping

Contact this candidate