Service Assistant

INGRID STEWART

*** ******* **.

Lake Wales, FL **853

M: 863/241-0057

********@*****.***

OBJECTIVE:

Seeking a position that will enable me to utilize my interpersonal skills while providing public

service to individuals from various diverse backgrounds.

PROFILE:

• Demonstrated aptitude for developing new skills.

• Readily develop rapport with families, clients, coworkers and other social service

professionals.

• Relate well to people from a variety of cultures and socio-economic conditions.

• Strong analytical skills; ability to assess conditions and implement appropriate

intervention.

• Ability to multi task effectively.

• Strong case management skills.

• Accustomed to handling sensitive confidential records.

EDUCATION:

HILLSBOROUGH COMMUNITY COLLEGE, Brandon, FL

Professional Certification in Elementary Education (K-6).

FLORIDA A&M UNIVERSITY, Tallahassee, FL

B.A. in Criminal Justice, 2002

Minor: Sociology

SPECIAL ACHIEVEMENTS:

• Completed LFS (Learning Focus Skills) training.

• Participated in Lesson Study Cycle.

PROFESSIONAL EXPERIENCE:

Gibbons Street Elementary

Third Grade Teacher (Aug. 2011- 2013)

Second Grade Teacher (Aug. 2007 – 2011)

• Establish and enforce rules for behavior and procedures.

• Observe and evaluate students' performance, behavior, social development, and

physical health.

• Prepare materials and classrooms for class activities.

• Adapt teaching methods and instructional materials to meet students' varying needs

and interests.

• Fostered a classroom environment conducive to learning and promoting excellent

student/teacher interaction.

• Instruct students individually and in groups, using various teaching methods such as

modeling, discussions, Kagan Cooperative Learning Skills, and Power Pointe.

• Establish clear objectives for all lessons, units, and projects, and communicate those

objectives to students.

• Assign and grade class work and homework.

• Conducted parent conferences.

• Developed excellent rapport with students and parents.

OTHER WORK EXPERIENCES:

Florida Department of Revenue - Child Support Enforcement

Revenue Specialist II (Sept. 2003 – July 2007)

• Fulfilled the role of an interviewer, with the responsibility of triaging new and/or

recycled cases.

• Enter and analyze child support enforcement information on the FLORIDA system to

determine the most desirable and cost effective process for establishing paternity for

children born out of wedlock.

• Assist applicants in completing forms needed to proceed with case development.

Department of Children and Families

Child Protective Investigator (Mar. 2003 – Sept. 2003)

• Assess the child’s needs, determine eligibility for services and develop recommended

services and courses-of-action to satisfy the child’s need.

• Counsel individuals and families; occasionally performed crisis intervention.

• Represent the department in dependency hearings by providing court testimony,

information and recommendations to judges regarding observations and activities

within the case.

• Evaluate risk factors of prior to establishing placement for children.

REFERENCES:

Elizabeth Quirk, Assistant Principal 863-***-****

Gibbons Street Elementary

1860 E. Gibbons Street, Bartow, FL 33830

Dionne McGarr, Parent Outreach Coordinator 863-***-****

Gibbons Street Elementary

1860 E. Gibbons Street, Bartow, FL 33830

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