Operator Manager

DAVID RUMPH

*** ********** **. ****** ****, NJ **302

Cell * 973-***-**** (H) 201-***-****

Email Address: ********@*****.***

PROFILE

Over 17 years of Mainframe Computer Operations experience in a progressive and diversified environment. I have experience in

managing, motivating and developing a staff. I adapts well to changes along with handling job pressures. Works exceptionally well with

others and independently on multiple tasks.

Technical Skills:

Software : Windows 2000, SQL, JES2, JES3, MVS/ESA; IBM z/OS, CA Products (CA1, 7 & 11, ACF2), CA DISK DASD storage &

utilities, NETVIEW, OMEGAMON, ZARA11, VM, VPS, FOCUS, RMF, GRS, NDM, RACF, TSO/ISPF, JCL, TCPIP, AUTOMATE &

AFOPER, SMS, SMF, SMP/E & System Utilities.

Hardware: CPU’s – AMDAHL: 5990 & 5995, 1100A, IBM Processors: 3090-600E, 3081, 4381 & 2914. HITACHI & CMOS: S/390,

3420, MAGNETIC TAPE UNITS: 3480, 3590. Printers: 4245/20, High-Speed 3800-3 Laser Printers, System 34, AS400, ATL5400

Memorex Telex & Silo. Communication Control Units: 3725, 3745, & 3705. CTC-3088 Disk Drives: 3390, 3380, 3370, & 3350. Storage

Control Units: 3990, 3990/2, & 3880.

EXPERIENCE:

07/10 – 05/02/2013 Cavalry Staffing, Newark Airport

Senior Operations Manager

I Managed and Ran the Operations of the Transportation of vehicles for National & Enterprise Rent-A-Car. I managed well over 200

employees and we transport these vehicles all over the Tri-State Area. I also have hands on Scheduling, Payroll and more. I oversee the

running of operations and made sure all Fleet was delivered to the correct location in a timely manner.

04/07 – 05/24/10 Fairfield Inn, Wallingford, CT

Guest Service Associate

Checking guest in at the front desk, Answering telephone calls regarding hotel information, Making reservations and more.

11/07 – 02/08 IBM Global Operations – CDI Southbury, CT

Recovery Operator Mainframe Operations

Operate and Maintain Operation Systems and Subsystems.

Ran jobs from CA-7 Scheduler, Changed JCL's as needed to restart jobs. (Overrides)

Maintain Batch Flow Recovery and Responsible for the execution of IPL’s.

Assign unresolved problems to the appropriate support area per the problem management process.

Monitor and Support Batch Flow Jobs to meet SLA Commitments.

Perform Startup, Shutdown, and Operation of complex computer systems and coordinate operational problems, including the power

on/off systems and associated I/O as required and work with remote sites as necessary.

9/06-4/07 Extended Stay America, Meriden, CT

Guest Service Relations

Checking guest in at front desk: Answering telephone calls regarding hotel information:

Closing down Procedures: Prepare Office for Closing; Prepare Night Audit; Balance Manually Posted Transactions; Balance Cash

Drawer; Balance Credit Card Transactions; and Close-Complete-Balance & Wrap-Up Audit.

6/05 - 7/06 #1 Security & Investigations, Jersey City, NJ

Security Officer & Private Investigator

Secure different sites from unlawful acts.

Undercover Work, Stake Outs, & Serving Papers.

10/02–07/06 MOR-RLL CORP.

Head of Security

Head of the security detail at a nightclub.

10/99 - 8/02 Blue Hill Data Services, Pearl River, NY

Technical Support Rep. /Computer Operation Supervisor

Interface directly with clients and internal staff to provide hardware and software problem determination.

Interface with client/staff to provide network and application problem resolution.

Responsible for preparing analysis of application system database reports.

Responsible for timely response to telephone inquiries.

Preparation and completion of monthly and weekly help desk reports.

Track follow-up analysis reports.

Ran jobs from CA-7 Scheduler, changing JCL and restarting job.

1/96 - 10/99 C.S.C.T.M.G., Meriden, CT

M.T.S.A. Tech Specialist/Senior Computer Operator-JES2

Provide efficient and professional system support to internal staff.

Responsible for monitoring and maintaining multiple systems.

Use CA-7 for scheduling, restarted jobs, submitted jobs, etc.

Responsible for the execution of IPL’s.

Monitor Multiple Tape Mounts Train and supervise system operators.

8/94 - 12/95 C.S.C. Compu-Source, Carlstadt, NJ

Senior Computer Operator

Provide efficient and professional system support.

Responsible for monitoring multiple systems.

Interface with client/staff to provide network and application problem resolutions.

Train and supervise system operators.

9/90 - 12/93 Options Clearing Corporation, New York, NY

Senior Computer Operator-JES2

Responsible for monitoring Options Systems including Tandem & Batch.

Responsible for online productions of Options Contracts.

Train and supervise operation staff.

Provide efficient and professional system support to clients and employees.

10/84 - 9/90 Merrill Lynch, Pierce, Fenner & Smith Inc., New York, NY

Operation Support Analyst/Senior Mainframe Computer Operator-JES3, Staging Operator & Print-Pool Operator

Ran On-Line and Batch Applications.

Control submission and tracking of production jobs.

Responsible for timely response resolutions to telephone inquiries.

Train and supervise staff.

EDUCATION:

11/83 - 6/84 Taylor’s Business Institute Computer Programming

9/77- 6/81 James J. Ferris High School Business Management Major

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