Quality Assurance Information Technology

David E. Lowmiller

*** ******** ******

Mountain View, AR 72560-8039

479-***-**** ~ **************@*****.***

Professional Profile

I am a productive and committed hard worker seeking a Web Search Evaluator position that

utilizes my current web search rating experience and cultivates my skills to provide the best

possible support to my future employer, our clients, and my fellow team members, if applicable. I

am confident that my standard for personal excellence, my attention to detail, and my ability to

analyze and interpret data accurately and efficiently will prove to be a valuable asset for your

company.

I am also a highly motivated, creative, and flexible Information Technology specialist with a

background in network security, web design and hosting, systems analysis, desktop support, and

other internet-based technologies who excels at thinking "outside-the-box" when finding a

solution to a problem requires it. My particular areas of expertise include extensive hands-on

experience with computers and the internet over the past 15 years, including both software and

hardware elements, as well as excellent typing, mathematical, and organizational skills that I

currently use on a day-to-day basis. I take pride in my work and I have learned to set realistic

goals that I can achieve within strict deadline constraints without having to sacrifice the quality of

my results.

Technical Skills

Operating Systems

• Knowledgeable in Windows 95/98/Server 2000/XP/Vista/7

Software

• Microsoft Word, Excel, PowerPoint

• Working knowledge of all popular web browsers

• Apache Webserver, Novell Netware

• SQL Database management

Programming

• HTML/XML/CSS

• Java/JavaScript/ C++/VBASIC

Certifications

• CompTIA A+ PC Repair Tech Certification – 1999

• Microsoft Certified Desktop Support Technician (MCDST) Certification – 2006

Education

Arkansas Tech University – Russellville, AR

2003 – 2007: Bachelor of Professional Studies -Information Technology

Paris High School – Paris, AR

Graduated: 1998

Experience

Lionbridge Technologies, Inc. Waltham, MA Dec., 2011 – Oct., 2013

Web Search Rater

• Evaluated the accuracy of search engine results based on users' queries.

• Assisted in identifying trends in web searches to provide useful suggestions for users.

• Scrutinized the content quality and usefulness of websites located through web searches.

Self-Employed Mountain View, AR Dec., 2009 – Dec., 2011

PC Technician/Programmer

• Built, repaired, and performed maintenance on clients' PCs.

• Wrote and compiled software using various programming languages.

• Provided support and guidance, as well as assisted in the design of, clients' web sites.

ConsumerInfo.com Irvine, CA Sept., 2008 – Dec., 2009

Systems Analyst and Quality Assurance Specialist

• Succeeded in efficiently resolving client concerns in a timely manner.

• Maintained positive rapport without concerns escalating to higher level.

• Reviewed calls that were recorded for quality assurance.

Woodcrest Living Center Booneville, AR May, 2007 – Sept., 2008

Personal Service Instructor

• Assisted clients with their basic living skills.

• Utilized time management to set and plan goals for clients.

Arkansas Tech University Russellville, AR Aug., 2003 – May 2007

Full-Time College Student

• Attended Information Technology classes full-time.

• Participated in work-study program.

• Worked on design and implementation of new college computer network.

McDonald's Fort Smith, AR June, 2001 – Aug., 2003

Cook, Crew Trainer, and Cashier

• Assisted with meal preparation.

• Trained newly hired personnel in an efficient and timely manner.

• Monitored transactions and balanced cash registers.

• Maintained quality of product to ensure customer retention.

Kentucky Fried Chicken Fort Smith, AR Oct., 2000 – June, 2001

Cook

• Assisted with meal preparation.

• Maintained a clean and organized workspace.

Freelance Ozark, AR Sept., 1998 – Oct., 2000

Web Hosting and Design

• Designed HTML and Java/JavaScript based web pages.

• Made hosting arrangements with clients in an efficient and timely manner.

• Secured domains for clients as requested.

Ozark Internet Solutions, LLC Ozark, AR Sept., 1998 – Oct., 2000

Network Administrator

• Installed firewall and anti-virus software.

• Maintained firewall and anti-virus software.

• Ensured server and network security.

Today’s Plastics, Inc. Booneville, AR April, 1998 – Sept., 1998

Assembly Line/Maintenance

• Maintained the assembly line machines.

• Evaluated the quality, consistency, and packaging of products.

• Ensured timely and efficient delivery to next department.

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