Curtis Connor
Grand Valley Dr.
Brampton, Ontario
Ph. 905-***-****
Cell. 647-***-****
To whom it may concern
Please Find attached a copy of my resume regarding the MS Exchange
Architect position.
I have a broad background in I.T with a very broad skillset including a
large amount of experience with,Firewalls, switches, Windows platforms,
Virtualization and Network Design and especially Microsoft Exchange
Environments .I have planned, organized and executed large scale I.T
projects, mail servers, AV, Active Directory, virtualization, Security and
disaster recovery and testing.
I work well in either a team based or solo capacity and have a high level
of drive to ensure the issue is resolved no matter what is required. I
possess excellent skills in managing and mentoring other individuals and
strive to constantly improve. I am very organized and give a high
attention to detail and ensuring that deadlines are met.
I feel that I would be an important asset to your organization and look
forward to hearing from you.
Yours Truly
Curtis Connor
Curtis Connor
Grand Valley Dr.
Brampton, ON L6S 2L1
Ph. 905-***-**** / Cell 647-***-****
*******@***********************.**
OBJECTIVE: Network Administrator
SKILLS & QUALIFICATIONS
. Implemented Microsoft CRM systems
. Expertise in leading IT Projects
. Strong troubleshooting and analytical skills
. Backup Technical Lead on the Enterprise Exchange Support Team at
Microsoft mentoring and managing junior Exchange Engineers
. High degree of experience dealing with customers to ensure that their
support experience has been outstanding
. Disaster Recovery management planning and testing
. Planning of Active Directory deployments, migrations, troubleshooting
and maintenance
. Microsoft Exchange planning, implementations, and migrations
. Project planning and risk management analysis for I.T. Projects
. High degree of technical and management skills
. Management experience with supervising and mentoring for junior
experienced support personal
TECHNICAL SKILLS
. Windows Servers - NT - 2012
. Active Directory
. Backup and Disaster Recovery
. Microsoft SQL and other Relational Databases
. Various Routers, Switches and Firewalls
. Monitoring and deployment tools
. Blackberry Enterprise Servers
. Sonicwall CSSA Certified
.
Curtis Connor Ph. 905-***-**** / Cell
647-***-**** Page 2
PROFESSIONAL EXPERIENCE
I.T. Coordinator
March 2010-2013
Tasco Distributors
. Responsible for all I.T operations and support
. Successfully upgraded servers from Windows 2000 to Windows 20012
. Successfully planned and upgraded Windows 2008 to Windows 2008 Hyper-V
Virtualized infrastructure
. Implemented Barracuda Backup solution and cloud storage
. Implemented Blackberry Enterprise Server
. Researched, planned and implemented Barcode scanning of invoices to be
directly linked to EPASS invoices
. Migration of all invoices that had been previously scanned into Canon
software into EPASS
. Planned and Upgraded Exchange 2000-2010
. Planning and deployment of RF Barcoding solution for warehouse and
store inventory
. Maintain and support server infrastructure
. Successful upgrades of multiple SQL Servers
. Successful migrations of workstations to Thin Client environment
. Support for all EPASS issues and upgrades, co-ordinate support issues
with RandD
. Upgrade workstations from Windows XP to Windows 7
. Upgrade and support of Terminal Servers from Windows 2003 to Windows
2008
. Maintain and troubleshoot Active Directory Issues
. Migrate stores to Thin Client Solution
. Implement fingerprint time-clock solution
. Recommend infrastructure improvements to I.T. Manager
. Purchasing and planning for I.T. Equipment and solution's
. Plan and recommend new solutions or upgrades or improvements to upper
management
. Desktop support for all Employees
. Create and maintain images for Desktops and Laptops
. Deploy and support IPAD's IPHONE's and Blackberry's
. Support and maintain VPN's and Firewall's for Head Office and Stores
. Arrange for outside contractors to do telephone and network wiring,
and maintain telephone systems
. Arrange for repairs and maintenance for printers and fax systems
. Update servers and maintain backups
. Disaster recovery
. Provide support for Barcode scanning to stores and warehouse personnel
. Maintain software, server and firewall contracts
. Maintain content filtering and remote user VPN access
. Onsite support and troubleshooting for stores
. Report on security breaches and concerns
. Recommend and budget planning for I.T. projects
. After hours support for remote access users
. SAN implementation and migration
. Provide support and recommendations to management on new projects that
require anything Create I.T. related policies and procedures, train
staff when required in software related procedures and issues
Network Consultant
2007- 2010
Omega Network Solutions
. Maintained and deployed multiple customer's corporate networks
. Designed and deployed multiple corporate networks
. Primary responsibility was maintaining and support for TASCO and
Goeman's
. Server maintenance and upgrades
. All desktop support and server support issues
. Server upgrades and migrations from Windows NT,and Windows 2000 to
Windows 2003 and Windows 2008
. Implementation and migration of servers to Windows 2008 Hyper-v
. Disaster recovery in the event of server failures
. Microsoft Exchange 2000, and 2003 implementation and upgrades
. Active Directory planning and implementation
. Planning, implementation's and upgrades of Windows Small Business
Server 2000, 2003,2008
. Virtualization of Windows 2008 Small Business Server and physical to
virtual conversions
. SonicWall implementations and maintenance, including multi-site VPN
. EPASS support, upgrades and troubleshooting issues
. Windows Vista and Windows 7 workstation upgrades and deployment
. Implementation of Thin Client solution's
. Blackberry Enterprise Server implementation's
. Corporate merger planning and migrations
Disaster Recovery Specialist
2007-2010
Midrange Technical Services
. Assist customers in Disaster Recovery testing
. Help customers design disaster recovery procedures
. Prep servers and necessary hardware for upcoming disaster recovery
tests
. Co-ordinate and recommend server requirements for testing
. Assist customers in verifying and correction of failures to ensure
successful testing for next quarter requirements
. Planned, implemented and maintained new Windows 2003 domain from
workgroup for corporate network
. Planned prepared and maintained all hot-site rooms for disaster
recovery testing
. Created and maintained image server with multiple workstation images
for multiple corporations to minimize recovery time for hot-site
. Performed full hot-site recovery's for several companies that declared
a disaster, this included arranging for offsite backups to be
delivered to the hot-site, prepping workstations, starting sever
restores before the client was onsite and arranging phone transfers.
Curtis Connor Ph. 905-***-**** / Cell
647-***-**** Page 3
Lead Systems Engineer
Dec 2003 - Month 2007
Canada Cartage System Ltd.
. Lead Systems Engineer for a 200 node Windows 2003 Domain
. Designed the current Windows 2003 Active Directory Infrastructure and
implemented the migration from a Windows 2000 peer to peer network
. Implemented Exchange 2003 Enterprise server for the entire
corporation and migrated all of the existing users from MS Mail
. Implemented a nightly backup of all enterprise servers for disaster
recovery
. Deployment and maintenance of core SQL servers and applications
including Microsoft Great Plains, Freight Logix - ( core
transportation management software), Transman for Windows - (fleet
management software)
. Deployment of SQL reporting services environment
. Maintenance of corporate web server along with internal deployment if
IT department intranet using Windows SharePoint
. Site to Site VPN implementation using Sonicwall devices including
implementation of Active Directory Authentication.
. Deployment and maintenance of Citrix Metaframe 3.0 from Metaframe XP
. Upgrade of Citrix 3.0 to Metaframe 4.0
. Installation and management of Windows 2003 Small Business Server 2003
network for Transport Sonar in Montreal QC
. Installation and maintenance of Microsoft CRM 1.2 and 3.0 upgrades
. Blackberry Enterprise server 4.0 installation and maintenance
. Manage relations with vendors regarding new implementations and
purchasing of hardware and software
. Oversee and implement data center re-location for Canada Cartage
System's new head office
. Implement Server based Symantec enterprise anti-virus for all Canada
Cartage sites
. Completed the migration of Windows 98 and Windows 2000 to Windows XP
professional
. Implementation and maintenance of SonicWall firewalls and corporate
managed VPN's
. End user desktop support and workstation maintenance
. Nortel BCM add remove changes for corporate phone system
. Plan and oversee migrations of several small trucking companies to the
Canada Cartage network
Enterprise Messaging Support Team at Microsoft Canada
June 2003 - Dec 2003
Volt Human Resources, Mississauga ON
. 24x7 Enterprise Messaging team Mentor for junior Support engineers
. Support for Enterprise customers of Exchange 5.5,Exchange 2000, and
Exchange 20003 support issues of all types including, but not limited
to, setup, disaster recovery, migration issues, and cluster server
support
. Use of Clarify and S.O.A.P notes for thorough documentation, effective
case wellness and effective support for the customer
. Collaboration with other team members to enhance the learning of
others while determining the best solution for the customer
. Setup and testing of Virtual environments to simulate the customers
direct issue
. Knowledge transfer to the customer so that the customer better
understands the product and why an issue has occurred along with
providing the customer with preventive documentation based on KB
articles
Curtis Connor Ph. 905-***-**** / Cell
647-***-**** Page 3
Position
Mar 2003 - Jun 2003
Gateway ISI, Toronto ON
. Complete design and migration of Windows NT to 2000 Active Directory
. Migration of Exchange 5.5 to 2000
. Design and deployment of Active Directory, Disaster recovery, Security
. Daily maintenance of network operations
Position
May 2002 - Feb 2003
The LAN Shoppe, Toronto ON
. Deployment of several Windows 2000 networks, including Active
Directory Design
. TCP/IP,WINS,DNS, and IIS solutions
. Extensive Exchange 5.5,Exchange 2000 installation,support, migration,
and recovery
. Terminal server, Installation, support in both remote administration
mode and Application server mode
. Pix firewall installation and maintenance
. Maintenance and upgrades of Windows 2000 networks
. Design active directory structure, group policies, remote access
solutions, and security policies
. Disaster recovery testing and procedures for Windows 2000,and Windows
NT environments
. Remote Installation deployment of Windows 2000 pro and Windows XP
workstation images
. Symantec Corporate Anti-virus solutions
Position (Contract)
2002
Ace Network Systems, Barrie ON
. Deployment of several Windows 2000 networks, including Active
Directory Design
. Exchange 5.5,Exchange 2000 installation,support, migration
. Deployment of Cisco Pix Firewall solutions
. Desktop and hardware support for customers
Network Administrator
2001 - 2002
Barrie Learning Centre, Barrie ON
. Network administration for 178 workstation network
. Redesigned complete Network Infrastructure including Re-cabling and
documenting entire network
. Upgraded entire Network to Windows 2000 from Windows NT including
design of Active Directory,Group Policy,and Security
. deployed Windows 2000 Pro and Windows XP using Remote Installation
Services, and RI-PREP
. Deployed Exchange 2000,ISA Server, SMS Server 2.0
. Upgrades, licensing control, maintenance, and security, Virus and
fault tolerance issues
Other Work Experience
. various other broad based jobs utilizing management and advanced
troubleshooting skills
EDUCATION & TRAINING
SonicWall CCNA
2007
MCSE, MCP
SQL server 2000 Database Administration, Trios Training Centre
2004
CCNA Program, Barrie Learning Centre
2001
LAN Administration Diploma, CDI College of Business and Technology
1997