Training Human Resources
Resume:
BILLY J. SKILLMAN
**** **** **** *** ****: (***) 934-
Glendale, AZ 85302 E-mail:
*****.********@*******.*** (W) **********@***.*** (H)
SUMMARY: (Human Resources Management) - Fifteen plus years of progressive
experience developing and managing and leading a wide range of learning and
development strategies. Identifying training needs, providing interventions
through blended e-learning, instructor led, consulting, facilitating,
coaching and measuring training effectiveness for multiple locations
worldwide.
Summary of Qualifications
. Ability to analyze and explain data
. Detail oriented, flexible, team player
. Facilitation, and training administration skills
. Strong written and oral communication skills
. Excellent interpersonal and presentations skills
. Delivered full training services as a consultant
. Demonstrate leadership and influencing skills
. Comfortable in fast-paced, complex environments
. Excellent skills in instructional design and development
. Strong negotiation, time management, and presentation skills.
. Able to work and present to all levels within an organization
. Work with subject matter experts (SMEs), trainers and vendors
. Thorough understanding of technology as an instructional medium
. Able to develop associates by improving performance through best
practices
. Knowledgeable of organizational development and adult learning
theories skills and tools
. Demonstrate skills in project planning, project management, and the
ability to handle multiple tasks and projects simultaneously
Professional Experience and Accomplishments
Curriculum and Training Coordinator - City of Phoenix, (October 2004 -
Present)
. Design, develop and implement innovative learning programs to
achieve Water Services Department's objective of providing all
department employees with Best-In-Class personal and professional
development opportunities.
. Instruct/teach the following classes; New Employee Orientation,
Civil Treatment, Workplace Violence Prevention, Diversity
Awareness, Ethics, Sexual Harassment, Job Readiness Assessment
Workshops, Emotional Intelligence, Professional Development
classes, and Co-authored Real Talk Sensitivity Training,
Discipline, Customer Relations.
. Consult and confer with management as well as with business
managers to determine performance gaps in the department and
divisions to identify training interventions to solve problems.
. Demonstrated proven ability to hear client needs and establish
solutions to achieve objectives.
. Conduct focus groups, develop training assessments and gap analysis
to determine requirements and opportunities for employee
development.
. Highly dynamic, proactive, and confident leader with demonstrated
success in orchestrating and executing individual and group
developmental programs.
. Unflagging commitment to achieving measurable professional and
personal improvements, including through ongoing staff training and
leadership.
. Develop the use of alternative learning methods in practice such as
coaching, e learning, clinical supervisor, shadowing to support the
workforce development benchmark.
. Introduce quality control mechanisms within training that
eliminates poor attendance.
. Identify and implement a suitable database that ensures accurate
record and report functionality.
. Planned and coordinated a highly successful Workforce Connection
Regional Training Workshop and Development Conference for the City
of Phoenix, Maricopa County and State of Arizona.
. Supervised; wrote performance evaluations for the Human Resources &
Training Specialist staff.
. Perform activities in the human resource area. Includes employment
specialists who screen, recruit, interview, and place workers.
Director, Career Training/Service Centers - Dynamic Educational Systems,
Inc. (June 2002 - July 2004)
. Provided multiple states with oversight management and supervision
for implementation of the Workforce Investment Act (WIA) of 1998
programs through contracted One-Stop and Career Training Service
Centers.
. Identified community/human services needs among a specific
population and determined appropriate responses to those needs.
Directed social service; community outreach programs
. Supervised a staff of 12 Program Managers.
. Identified training and development needs within an organization
through job analysis, appraisal schemes and regular consultation
with business managers.
. Optimized achievement of client goals and objectives by skillful
implementation of operations management, strategic initiatives, and
services for success, including comprehensive business/financial
analysis, structuring capital investments, budgeting/forecasting,
financial statement analysis, mark strategies and business
planning.
. Designed and developed training and development programs based on
both the organization's and the individual's needs.
. Monitored contracts with external providers of mandatory training
and ensure fit for purpose and value for money. Evaluated adult
educational, training and development programs requirements.
Corporate Trainer - Technology Systems International, Inc. (July 2000 -
June 2002)
. Provided hand-on training for Correctional Directors,
Operational/Field staff on the value and function of the computer-
based, "Prison Inmate Management Tracking and Locating System."
. Demonstrated product at trade shows and stand-up training seminars.
. Developed training manuals, multimedia visual aids, and other
training materials.
. Delivered, reviewed, and maintenance of training programs or
training curriculum to ensure the training needs of the
organization were met.
. Managed training products in a variety of formats (such as
seminars, workshops, web-based training or pod casts).
. Charismatic and innovative leader with a proven track record in
leadership, management, communications, training and mentoring.
Skilled and excellent speaker with the ability to excel through
innovative techniques and out of box thinking.
. In-accordance with contractual deliverables, responsible and
accountable for the coordinated management of multiple related
projects directed toward strategic business and other
organizational objectives.
Academic Background & Training
Western International University, Phoenix, AZ
Master of Business Administration - Management
Park University, Parkville, MO
Bachelor of Science - Management and Human Resources
Associate of Arts - Management
United States Air Force Community College
Associate in Applied Science - Educational and Instructional Technology
Associate in Applied Science - Administration
. Civil Treatment Series: Certified ELI Trainer (City of Phoenix)
. Human Resources/ Management: Certificate in Community College
Teaching #10814
. Academic Instructor School-United States Air Force
. Leadership and Management Instructor School-United States Air Force
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