M ICKAËL D AILLY

Würzhaldenstrasse *C **** Rüti, Switzerland

aca8em@r.postjobfree.com Mobile: +41.78.671.46.74

DOB: 13.03.1974 Citizenship: French Civil Status: Divorced Visa Status: C

P ROFILE

Detail-oriented ICT Administrator and Information Technology Professional Trainer and technical

support for ERP with 10 years of experience in implementing new software, operating systems and

training for final user. Resourceful trouble-shooter able to provide excellent end-user support and train

corporate employees on technical procedures. Collaborated with teams and clients to test software and

creating websites to ensure satisfaction / exceed expectations. Able to train in English and French. Got

Certification Microsoft Windows 2000 Pro and XP Pro and Virtualization VMware vSphere

architecture, implementation and support training.

P ROFESSIONAL E X PERIENCE

2010 – 2013 NEOPOST SOFTWARE & INTEGRATED SOLUTION AG

Neopost is Number 1 in Europe and number 2 in the world in mailroom solutions with 5,500 employees

around the world, 1,200 sales representatives and 300 R&D engineers.

2011 – 2013 ICT Administrator

Virtualization VMware vSphere architecture, implementation and support

Network: LAN/WAN Administration, Checkpoint Firewall

MS Active Directory, Exchange, DNS, DHCP administration

Systems Installation, Configuration & Upgrading (W8 and all previous Windows version)

Technical Support for end user

Productivity Improvement

2010 – 2011 IT Consultant and International support for Output Management System

Receive, analyze, edit and resolve or forward technical and professional support requests from

operating company,distributors and direct customers

Identify and implement possible workarounds

Collect, describe, and forward the issues in cooperation with the Development Department

Maintain and expand our knowledge database

2009- 2011 METEONEWS SA ZURICH

Meteonews is a Swiss company specialise in weather prediction, for newspaper like 20minuten, TV, TCS

TV presenter (part time)

Receive, analyze, edit prediction from weather engineer and write the script for the TV show.

Recording the TV show in studio for different channel

Upload of the show recorded on different platform

2005 – 2008 SHEARMAN AND STERLING LLP, Paris, France

Law firm advising many of the world's leading corporations and financial institutions, governments and

governmental organizations for more than 135 years.

Trainer and IT applications support for Partners, Lawyers, secretaries and trainee.

Delivery of Training sessions on all lawyer software, pack office, lotus notes, blackberry…

Production of training material

Planning, Scheduling & Coordination of training sessions.

Daily coordination with client of training proj ect

Administration of training invitations and surveys.

Trained lawyers and secretaries on proprietary software; provided technical support.

Implemented an intranet in conjunction with New York to encourage communications.

2005 CMS BUREAU FRANCIS LEFEBVRE, Paris, France

Law firm provides a deep local understanding of legal, tax and business issues and delivers client-focused

services through a joint strategy executed locally across 28 jurisdictions

Trainer and Applications Support – Fixed six-month contract

Launched an SAP ERP for Elite Project, which consisted of testing, correcting, debugging, and

establishing procedures. Educated lawyers, associates, and other office personnel on new systems

and processes.

2001 – 2004 CAP GEMINI ERNST AND YOUNG, La Défense, Paris, France

Capgemini helps clients deal with changing business and technology issues.

Domain Manager – Club-Méditérannée (2002-2004)

Spearheaded SAP ERP hotel management system installation in France, North Africa, and North

America.

Developed and implemented procedures and corrected / integrated software.

Technical Support – Level 1 & 2 (2001-2002)

Tested, installed, and maintained hotelier ERP and trained Cap Gemini technicians.

2000 – 2001 MICROS-FIDÉLIO FRANCE, Paris, France

Micros system develops ERP for point of sale software, and enterprise information system software for the

retail and hospitality industries.

Technical Support – Level 1 & 2 and trainer

Performed installations and assisted / trained users to ensure maximum productivity.

2000 RÉSIDENCE INTERNATIONALE DE PARIS, France

French Handisport Federation

External Sales Assistant

Promoted seminars to increase attendance and consumer product knowledge.

1999 – 2000 CRÉ@SITE, LA VIE EN RÉSEAU, Paris, France

Helping small and medium business to put a first step in online shop (company still operating until now)

Manager of the company,Sales Manager and Website Developer

Created turn-key websites and trained employees on software for small to medium-sized

companies.

A DDITIONAL E XPERIENCE

LA COHOBA HÔTEL Marie-Galante, Guadeloupe Restaurant Manager 1998 – 1999

PHYLLIS COURT CLUB Henley on Thames, England Assistant Manager Restaurant 1995

BEAU RIVAGE PALACE L,Lausanne, Switzerland Trainee 1992

E DUCATION & T RA INING

SORBONNE, Paris, France DEAU in Literature

ST. ANNE HOTELIER COLLEGE, Sainte-Nazaire, France BTH – Diploma in Hotel Management

Training:

VMware vSphere 4.1 : Installation,configuration and admin (ENI School)

Certification Microsoft Windows 2000 Pro and XP Pro (Passed in English)

Received training for the Microsoft Certification System Engineer (MCSE)

Administration Windows 2000 + T-Basic & NT4 Workstation and Server

Technical skills include:

Windows 2012, 8, 7,98, 2000,XP PRO,Vista NT 4.0 UNIX SCO

Operating Systems:

VMware SharePoint Citrix MS Pack Office Exchange FTP TFS2010

Applications:

Hummingbird Document Management Deltaview ERP Elite system

Management Systems:

Microsoft Navision VMware vSphere

L ANGUAGES & I NT ERESTS

Languages:

French – Native Tongue English – Fluent German – A-3 Polish – Beginner

Interests :

Aerial photography and video with drone, also pictures for real estate agency.

Photography, some of my pictures as been used for CD cover, Breitling website..

Poker Tournaments (Listed in Guinness book of records for participating to the biggest online

tournament in the world)

Contact this candidate