Sales Customer Service

Karen Lin

Previously Operations Manager at Import Distribution Company MBA Candidate 2014 Seeking New

Opportunities

**********@*****.***

Education

University of California, Irvine - The Paul Merage School of Business

Master of Business Administration, Operations, Supply Chain Management, 2012 - 2014

1 recommendation available upon request

University of California, Riverside

Bachelor of Arts (B.A.), Political Science, 2001 - 2005

Languages

Mandarin (Native or bilingual proficiency)

English (Native or bilingual proficiency)

Taiwanese (Professional working proficiency)

Experience

Operations Manager at American Standard Adhesives

January 2006 - September 2013 (7 years 9 months)

Under the direction of CEO, responsible for the multi-faceted operations in purchasing, logistics, and

distribution

• Sourced and negotiated with overseas and domestic vendors to develop adhesive products to fulfill required

customer application on average of 12 containers per quarter at an estimated value of $840,000

• Pursued long partnership with overseas vendors to developed a volume generating product line that

effectively increase the business

• Projected monthly sales forecast of adhesive products to increase turnover rate in inventory and to improve

cash flow

• Coordinated with overseas vendors, freight forwarders, and transportation carriers to efficiently and

effectively import adhesives and packaging products for distribution and sales

Inside Sales at American Standard Adhesives

January 2004 - January 2006 (2 years 1 month)

Responsible for inside sales, cold calling to solicit and open new accounts.

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• Prospected approximately 40 leads per day and opened 3 new accounts per week, resulting in over $180,000

in incremental annual sales.

Administrative Assistant at American Standard Adhesives

January 2003 - December 2003 (1 year)

• Answered incoming calls, processed shipments, and ordered office supplies

Summary

Procurement / operations professional with years of experience in B2B industrial adhesives and packaging

industry. A team leader with strong decision making abilities and is not afraid to take on difficult challenges.

Capable of working in a fast-paced, deadline driven environment.

Specializes in:

# Negotiation strategy

# Inventory management

# Vendor / Account relationship management

# Global sourcing

# Logistic Management

# Language fluency: English and Chinese (Mandarin)

Skills & Expertise

Income Statement

Finance

Accounts Payable

Forecasting

New Business Development

Manufacturing

Sourcing

Purchasing

Key Account Management

Negotiation

Project Management

Import Export

Import Logistics

Bookkeeping

Operations Management

Credit Analysis

Global Sourcing

Cost Accounting

Customer Service

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Logistics

Project Planning

Budgets

Sales

Analysis

Marketing

Supply Chain

Process Improvement

Inventory Management

Cross-functional Team Leadership

Peachtree

QuickBooks

Forklift operator

Projects

Marketing Strategy Project

December 2012 to Present

Members:Karen Lin, Jennifer Cardenas Roussillon, Tina Leung, Bryan Cheng, Patrice Kiiru

Compared the marketing strategies of two prominent brewing companies. Report and presentation included

market surveys, data analysis, market segmentation, product positioning, factor analysis, SWOT analysis.

Professor selected project to be used an example for future marketing classes.

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Karen Lin

Previously Operations Manager at Import Distribution Company MBA Candidate 2014 Seeking New

Opportunities

**********@*****.***

1 person has recommended Karen

"I have had the pleasure of working with Karen on multiple team projects throughout my time in the MBA

program at UC Irvine’s The Paul Merage School of Business. Karen has proven herself time and time again

as a proactive, diligent, and reliable teammate. Among the diverse projects we have collaborated on include a

marketing project comparing the strategies of competing beverage products, an IT project on the use of

outsourcing technology services at her company, a foreign direct investment proposal for an integrated resort

in an emerging economy, a diverse investment portfolio for a school competition, as well as a consulting

project to increase safety inventory stock for an original design manufacturing company. Her ability to think

forward has allowed our team to work strategically and efficiently towards accomplishing our goals. Karen

has also contributed a number of innovative ideas which have led our team to several successful projects that

have been praised by the distinguished professors as well as fellow classmates at the business school.

Working closely with Karen has allowed me to witness the tremendous growth she’s accomplished since she

started the MBA program; Karen is now a more confident and assertive business professional, with a

phenomenal work ethic who has taken the initiative in several projects. As she continues to take on more

responsibility and increase her skills in the MBA program, I am confident that Karen will become an even

more valuable asset to any organization of her choosing. I highly respect Karen and she deserves my highest

recommendations."

Tina Leung, HR Analyst, Systemwide Human Resources Management, California State University,

Chancellor's Office, studied with Karen at University of California, Irvine - The Paul Merage School of

Business

Contact Karen on LinkedIn

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Contact this candidate