Management Manager
Resume:
Sriram Santhakumar
*********@*****.***
PROFESSIONAL SUMMARY
. Having more than 8 years of extensive experience in Infrastructure
Management and has worked on designing, implementation, administration
of various Middleware system and tools with strong experience in ITIL
Release, Change, Incident and Problem Management
. Enterprise wide Release Management encompassing planning, scheduling,
delivery, sign off and documentation
. Experience in working on cross technology, multi geography releases
across various environments adhering process and regulatory mechanisms
leading multi discipline teams from different vendors
. Involved in all phases of the Infrastructure solution design and
delivery ranging from requirement gathering, designing, Project
Planning, costing, implementation and support.
. Worked extensively on Middleware tools, including Weblogic Server,
Oracle Application Server 10g, Tomcat, IIS and Apache server
. Experience in Packaging applications using Install shield, VMware
Thinapp.
. Worked on end to end large scale enterprise wide releases
. Worked in Projects involving Waterfall, scrum and Agile methodologies
. Worked on SLA reporting and related metrics
. Worked on Statement of Work and other commercials related activity.
. Planned and executed Disaster Recovery Drills (Remote site full
restore)
. Strong analytical skills complemented by versatility, quick learning
ability and good communication skills.
. Strong leader with experience in training developers and advising
technical groups COE, ARB on technology and process best practices.
. Setup of LDAP federation\Single sign on using Oracle identity
Management, Active Directory
. Administration of Source control tools as VSS, Subversion, CVS
. Worked in Lotus Domino Administration
. Worked in multi vendor round the clock production support
. Exposure to Oracle SOA Implementation and administration.
. Team player with excellent communication and problem solving skills.
. Experienced in interacting with Business users, Business Analysts, IT
leads and developers in analyzing business requirements and
translating requirements into technical design specifications.
TECHNICAL SKILLS
Application Servers Weblogic 8x,9x,10x,11x, Citrix Xenapp
server(4/4.5/5/6.5),Oracle Application Server
10g, Apache Tomcat
Webservers IIS 5,6,7.5, Apache
Operating Systems Windows 2000,2003,2008,AIX,Solaris
Collaboration Tool Lotus Domino
Methodologies Waterfall, Scrum
Source Control VSS
PROJECT PROFILE
Project Application Hosting Service - Middleware
Client AstraZeneca Inc
Role SME Middleware Technologies
Environment Weblogic, Oracle Application Server 10g, Tomcat, IIS,
Apache, Citrix Xenapp Servers
Operating System Windows 2003\2008, Aix, Solaris
Duration June-2010 to Till date
Location US - Delaware
Description of the Project:
Application Hosting Service is for centralizing the middleware hosting to
provide an enterprise wide service across technologies and geographies to
AstraZeneca a Global Pharma major. This is to consolidate various hosting
technology and provide a unified shared platform across various business
units as per the standard reference architecture to ensure compliance and
standardization for an estate with more than 2000 servers.
Responsibilities:
. Release, Incident, Problem Management for Application Hosting services
. Involved in design and implementation of middleware solutions
. Troubleshooting, Load Balancing, Clustering, Deploying Applications,
Performance Tuning and Maintenance
. Implementation of clustering and high availability solutions
. Involved in implementation of Weblogic setups in Windows and Unix
platforms
. Setting up domains, configuration of Managed servers, Clusters, Node
manager enrollment, support across development, QA, DR and production
environments and automation with WLST scripts
. Tuning JVM, heap size, connection pool, thread management, server
instances, database, transactions (JDBC), JMS, web services
. Proxy configuration for Weblogic using IIS and Apache with SSL
configuration
. On Call Production Support and hands on experience with
troubleshooting mission critical applications.
. Documenting day to day problems, major configuration changes and
system architecture changes.
. Responsible for preparing Work instructions, Service Acceptance
Criteria and Standard operating procedure
. Preparation of Qualification documents and managing deviation records.
. Preparation and presentation of weekly, Monthly quarterly status
reports and Governance board reports
. Work with Business and Infrastructure teams to gather requirements.
. Creation of Detailed Architecture from the technical requirements
. Lead for Application Migration project for service line involving
1000+ servers across multiple geography
. Representing Infosys in Project Management, Cutover meetings and Go\No
Go calls involving Business, Application Support, Infrastructure,
Command Centre and multiple vendors
Project IST Environment Services
Client British Petroleum
Role System Manager
Environment Weblogic, Oracle 9g/10g
Operating System Windows 2000/2003,Solaris 9
Duration April-2009 to May- 2010
Location India
Description of the Project:
The Integrated Supply and Trading is a division of British Petroleum
managing the Oil Trading Platforms a part of Energy Trading and Risk
Management domain. The Environmental Services managed the platform which
consisted of eleven separate environments from clustered Production and
preproduction. The Platform consists of several application stacks as
Nextgen, Nextgen+, SAP with data flow from ICE Exchange all hosted in
Weblogic platform and interconnected by Tibco.
Responsibilities:
. Release Management Planning and deployment
. Build and Deployment for Weblogic platform
. Co-ordination of data refresh and deployment activities
. Configuring and Administering JDBC, JMS, JNDI in WebLogic Server 9.x.
. Performance Tuning, Troubleshooting by various tools and automation by
WLST scripts
. Applied patches depending upon the requirement of the client.
. Responsible for automation of build process to facilitate movement of
build into different environments.
. Configured JDBC connections and multi data source with Oracle database
9i/10g in troubleshooting and fixing problems.
. Configuration of JMS servers in Weblogic
. Incident and Problem Trend analysis and reporting, Outage analysis and
notification.
. Represented as System Manager in Environment Management discussion
involving all Stakeholders
. Setting up of Known error Database and the ticketing details.
. Configure and maintain the scheduled tasks like Thread dumps, log
files backup etc.
. Managing and Monitoring the JVM Performance by adjusting WebLogic heap
size and garbage collection parameters
. Application Management and domain awareness in Energy trading and risk
management.
. Project status report and SLA metrics
. Preparing and publishing forward change schedule in co-ordination with
Change Management team
. Work with development, testing and quality team to provide acceptance
criteria
. Co-ordination with Capacity Management and Configuration management
as a part of Release qualification and sign off
. Involved in unit, system, integration, Regression and Negative
Testing
. Problem Management with detailed RCA and Remedial solution and
sessions
. Working with Business, Architecture, Testing and development teams
from multiple vendors.
Project Promote to Production
Client Underwriters Laboratories
Role Release Manager
Environment Lotus Domino, Oracle Application Server\Oracle Fusion
Middleware, Oracle SOA, Oracle Internet Directory,
Weblogic, Tomcat
Operating System Windows 2000\2003\2008, Solaris 9, VMware ESX
Duration June -2005 to March -2009
Location US - Illinois
Description of the Project:
Underwriters Labs is a product safety certification Organization. The
Project involved setting up change, release management process and system
and involvement multiple from development, test and support teams from
client (in house development) and various other vendors. The Project
involved providing release and change management to development, test and
production environments.
Responsibilities:
. Release Manager across multiple technology cluster for all
environments.
. Lead for the Release Management Team
. Build and Deployment for Lotus Notes, Java, Visual Basic,Oracle
Fusion Middleware, Weblogic Platform
. Performed Oracle Fusion Middleware Server administration tasks such as
installing, configuring, monitoring and performance tuning.
. Performed J2EE application deployment and administration including
JAR, WAR, and EAR files
. Configured, maintained, deployed and trouble shoot of J2EE containers
on multiple platforms, deployments, trouble shooting and maintenance
for production, development, QA and training environments.
. Responsible for Load balancing and Performance tuning for various
Middleware Instances.
. Administration of Citrix Presentation Servers, Lotus Domino
Application server
. Worked in Oracle SOA implementation based on Oracle Fusion Middleware
. Worked on Oracle Internet Directory - Active Directory sync for
Identity management for Oracle SOA
. Involved in end to end enterprise wide program implementations from
Release
. Creation of release plans, milestones, road plans, smoke test
documents, Forward Change schedules and Test acceptance criteria,
Business validation plans.
. Liaison with Business, Development, QA, Incident, Infrastructure and
Project Management teams with multiple vendors in different
geographies.
. Involved in Change Management with change approvals to Change Control
and Change Approval Boards
. Implemented Ant based deployment for SOA environment
. Planning and testing of Disaster Recovery solutions for Applications
. Capacity testing of Web solution using testing tool
. Packaging of Applications with install shield
. Administration of Visual Source Safe
EDUCATION
Bachelor of Engineering in Electrical and Electronic Engineering,
Annamalai University, India, CGPA: 7.17
WORK HISTORY
Technology Lead at Infosys Ltd and in Infrastructure
Management from 2005
CERTIFICATION
ITIL V3
Oracle Certified Associate - Oracle Application Server 10g
Administration
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