Technical Writer
Resume:
Harold W. Moses II
Little Rock, AR 72211
*******************@*****.***
Objective: I will use my experience and training as a technical writer to
be an ideal liaison between any Subject Matter Expert and any end user.
Education: B.A. Professional Technical Writing University of Arkansas
Little Rock; M.A. Professional Technical Writing Student-UALR
. 5 years Technical Writing
. 1 year Software Documentation
. 1 year jQuery
. 5 years HTML
. 2 year CSS
. 3 months Confluence
. 3 years Jing/Camtasia/Captivate
. 1 year Robohelp
. 10 years Microsoft Suite
. 3 years Document Design
. 1 year Video Game Design
. 2 years Visio
. 1 year Construct 2
. 3 years Adobe Creative Suite used in Document Design, Web Page Design
and Video Game Design
. 1 year XML
. 1 year DITA
. 3 months Oracle PL/SQL documentation
. 1 year Wiki markup
. C++ Certification
. 1 year Technical Editing
. 1 year Style Manuals
. Attention to detail
. Excellent public speaking and listening skills
Technical Writing Samples:
*Style Manual: http://calaisforeststylemanual.weebly.com/
*Verizon Wireless Training Module:
https://skydrive.live.com/?v=FirstRunView -
!/view.aspx?cid=48B4F54ABF33F3F4&resid=48B4F54ABF33F3F4%21107&app=PowerPoint
*Video Tutorial Project: http://www.youtube.com/watch?v=T-K1fVEIeNI
*Robohelp Online Help System:
http://www.ualr.edu/kmkuralt/publisher_project/Designing_Effective_Documents
_in_MS_Publisher.htm
*Webpage Project:
http://ualr.edu/hwmoses/W4W/chapter2/completelounge/tableofcontents.html
*Video Game Project: http://ualr.edu/hwmoses/rings_of_saturn/
*Writing Sample: http://rhetoricaltheory.weebly.com/
Work History:
Demand Media Studios
May 2013 to Present
Technical Writer
. Freelance technology writer for online forum
Labor Ready
January 2012 to Present
General Laborer
. Assignments include roofing, load and unload, light industrial etc.
UALR Information Technology Services August
2011 to October 2011
Technical Writer
. Worked with Altasia Confluence content management system
. Created a standard documentation style manual for all online and print
deliverables
. Updated SOP's; Wrote and edited Wiki-pages
. Worked with the Application Support team to document the PL/SQL
programming standards for the department
Verizon Wireless/Alltel January 2008 to
July 2011
Customer Service Representative/B2B sales/Technical Support
. Developed problem solving and technical troubleshooting skills
. Took a proactive role by creating a 'doorway' for the company intranet
system that saved the company time and money
. Created a training presentation to help improve fellow customer
service rep. sales
Professional References:
Nathan Nolen
PMO DEV U.A.L.R ITS
*******@****.***
Dr. Karen Kuralt
Software Documentation Professor
********@****.***
Dr. Joe Williams
Game Design Professor
**********@****.***
Dr. David Fisher
Professor of Digital Rhetoric Emory University
*.*.******@*****.***
Contact this candidate