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Administrative Assistant Customer Service

Location:
Gretna, LA
Salary:
37000.00
Posted:
November 22, 2013

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Resume:

CAROLYN M. BRISCOE

*** ******* **.

Gretna La ***53

Cell 504-***-****

*********@*****.***

OBJECTIVE

To secure a position with a company that will provide opportunities for

development and professional growth.

SUMMARY OF QUALIFICATION:

. Transportation experience

. Document management system (DMS)

. Accounts payable experience

. Title insurance experience

. Data entry experience

. Proficient Sharepoint, Livelink, Adobe Acrobat Professional, Microsoft

Office Suite, Internet applications

WORK EXPERIENCE:

2011-Ptesent Administrative Assistant Davita

Dialysis Inc.

.

. Assist Clinic Coordinator in scheduling appt for the patient in

need of a fistula.

. Order Medical & office supplies as well as answering the phone.

. Payroll: ensure that employee times are accurate, in addition to

assigning new employee to the time clock.

. Inventory: submit weekly and monthly inventory reports

. Submitting weekly patient census as well as monthly ESRD (2728) to

Network 13.

2010-2011 Shipping Assistant

Chevron Oronite

. Assist the operator in shipping truck, container and railcars.

. Contact Inventory Accountant to adjust the inventory in stock as

needed.

. Make certain that the BOL is process correctly in SAP, before the

operators proceed to ship the product.

2008-2010 Administrative Assistant Conoco

Phillips Oil Refinery

. Review Engineer's initial and final (MOC) documents to ensure that

the packages are compliant per regulatory and refinery standards

. Create and maintain the MOC index electronically and set up hyperlink

to corresponding data sources in Livelink.

. Provide (DMS) support including scanning for Process Safety Management

(PSM) department at the Refinery.

. Maintained a hard copy library of the submitted package and comparing

it to the electronic version to ensure consistency and accuracy.

. Ensured that the scanned data is secure and facilitate retrieval for

users to review and reference

. Provide ongoing technical support for data retrieval.

. Distribute engineering documents as need both internally and as

directed.

2003-2008 Fleet Coordinator

Westway Trading Corp

. Coordinated inbound railcar shipments based upon customer request.

. Diverted empty/ loaded railcar and submitted bill of lading with the

railroad.

. Performed daily railcar tracing to ensure customers received their

product on time

. Customer Service-dispute, research and resolved billing issue with the

railroads

. Communicate with Sales trading department to meet ever changing load

schedules.

. Provide proper documentation to Custom Port Authority.

2000-2003 Account Payable/Accounting Clerk

International Shipholding Corp

. Processed daily a high volume of invoices, in addition to matching

PO's using Lawson software.

. Approved payment remittance to vendor and maintained bank deposit.

. Performed month end closing audit and reconciliation.

EDUCATION:

. L. B. Landry Sr. High

. Delta Business College



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