Quality Control Technician

James A. Norvell

***** ********** **** #***

Katy, TX 77450

Phone: 832-***-**** E-mail: **********@*****.***

SUMMARY

Quality oriented packaging Technician with a background in production

within an FDA-regulated quality manufacturing environment. A Proven leader

with a vision in problem solving, dealing well with others, and obtaining

desired results. Demonstrated talents in working well under pressure,

while requiring minimal supervision and having excellent interpersonal

skills. Skills and experience include:

Chemical Training Work Orders

MSDS Training Behavior Observation sheets

Sanitation Training Good Manufacturing Practice audits

SQMS Quality Control

Routine Maintenance 1&2 OSHA regulations

DLX -material Moving Clean Inspect Lubricate (CIL's)

Proficy-Down time tracking Forklift

Career Readiness Certificate(CRC) Job Safety Analysis

PROFESSIONAL EXPERIENCE

KIK Custom Products, Houston, TX. Sept.2013-present

Quality Control Technician (contract)

Responsible for maintaining quality-assurance processes, testing products,

and recording and analyzing results data during product development and

manufacturing. Check quality of raw materials and packaging material,

Conduct internal audits that comply with the industrial practices and

policies. Titrate chemicals to assure specification standards are met.

CSM Bakery Products NA, Sugarland, TX. 2013-Sept.2013

Manufacturer of bakery products and supplies

Sanitation Lead/Supervisor

Supervise sanitation workers during daily operations, and determined daily

assignments. Enforced company policy, procedures, and regulations, and

assure all employees understand and comply. Communicate all training

assessments and plant issues. Manage employees during changeovers, allergen

washes, and daily operations. Develop weekly work schedule. Developed team

buiding, and organized a safe and productive team. Resolved problem issues

within team and department.

Member of safety committee

Trained and improved team to meet/exceed company requirements.

No lost time injuries

J. M. Smucker's company, Memphis, TN 2010 - 2012

FDA Regulated Manufacture of fruit spreads and Ice Cream Toppings

Front Machine Operator Relief/Technician (2011 - 2012)

Crossed trained and relieved technicians on Filler, De-Pallitizer/unloader,

and Posimat. Inspected and sanitized in-line filters hourly, checked and

recorded product weight hourly. Sanitized/washed Filler machine during

flavor changes and Chemical washes.

Selected to train new employees/co-workers.

Ensured Quality Control and specification standards were met.

Identified and resolved problem issues on production line.

Recognized for demonstrated and great knowledge of equipment processes and

high daily management system involvement.

Sanitation Functional Leader (2010 - 2012)

Communicated weekly production schedule and administered daily audits.

Trained new temps and team members in; chemical safety, proper usage of

chemicals, MSDS, cleaning, and sanitation. Supervised team during

scheduled Sanitations. Inspected each machine, equipment, and area in

packaging department, and verified cleanness. Distributed and monitored

Standard Operation Procedures checklist for all equipment and machines in

packaging department.

Reduced downtime during Sanitations by 2 hours, while still reaching FDA

requirements.

Advanced team members effectiveness at Sanitation and Cleaning.

Met/exceeded all expectations in leadership area.

Trained Package Worker/Technician (2010 - 2011)

Dumped all trash dumpsters in packaging, and recycled card board. Kept

floors and drains cleaned, Floated throughout packaging area and assisted

technicians as needed. Filled in on other jobs as needed.

Monitored, maintained, and repaired production equipment.

Incurred no lost time injuries.

Performed preventive maintenance on plant and machines.

Crossed trained in all 10 jobs within the department.

CATFISH SHACK, Memphis, TN 2009 - 2010

Cashier

Seafood Restaurant

newlyweds food, Hornlake, MS 2008 - 2009

Blender Operator

Customized technology for food service industry

catfish shack, Memphis, TN 2007 - 2008

Cashier

EDUCATION

Business Admin, and Management, National College of Business & Technology,

Memphis, TN

Diploma, Wooddale High School, Memphis, TN

COMPUTER SKILLS

Microsoft office: Word, Power Point, Publisher, Excel, Access

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