Project Manager Customer Service

MICHAEL REED

PO Box *** Berwick, ME. ***** 207-***-****

PROFESSIONAL SUMMARY

Experienced professional property manager with proven leadership skills.

Turnaround specialist of properties/communities with operational, staffing,

customer relations and/or financial deficiencies. Detail oriented

oversight and project management of subdivision development/construction

and building restoration/renovation projects. Skilled with federal and

state court litigation strategy and oversight. Expert with strategic

capital project identification, planning budgeting and implementation.

QUALIFICATIONS

20+ years of successful hands-on management experience including property

management of land/lease communities; condominium, homeowner and commercial

associations; restaurants; construction projects; investments &

acquisitions; and business consulting. Have a proven ability to direct

efforts to achieve optimum results in performance, productivity, and

profitability. Professional skills include:

* Recruitment & Selection * Construction Project

Management

* Training & Development * Budget Planning & Control

* Policies & Procedures * Regulatory Compliance

* Personnel Management * Business Development & Sales

* Strategic & Long Range Planning * P & L Responsibility

* Forecasting & Projection * Litigation Strategy Development

* Special Projects Planning/Implementation * Customer Service Relations

* Contract & Lease Negotiations * Vendor Contracts & Relations

* Bookkeeping/Accounting/Payroll * Cost & Inventory Control

PROFESSIONAL EXPERIENCE

HALL BROS ENVIRONMENTAL SERVICES, INC. Berwick, ME

GENERAL MANAGER 2013-Present

Development and startup of environmental services company specializing in

asbestos and mold abatement. Research and preparation of all policies and

procedures, safety and hazard communication program, medical and respirator

programs. Responsible for compliance with all statutory and regulatory

requirements, business development and employee training.

Continued...

Michael Reed Page Two

HOMETOWN AMERICA MANAGEMENT, LLC Rockland, MA.

COMMUNITY MANAGER/PROJECT MANAGER 2006-2012

Turnaround of 1 55+ and 2 family land/lease communities totaling 520 homes

with major operational, resident relations and rent collection problems.

Served on Rockland Rent Control Board for 5 years. Directed successful

federal/state litigation and settlement with Town of Rockland regarding

rent control ordinance enacted in 2006 unfavorable to HTA business

interests. Project Manager with direct responsibility and oversight for

development and construction of 20 unit land /lease sub-division in

Rockland from permitting to completion. Chosen as MHA Community of the

Year for Northeast/Atlantic region in 2007. HTA Spirit of Hometown Award

2008. HTA Community Manager of the Year award 2010.

KING COLE CONDOMINIUM Miami Beach Florida

GENERAL MANAGER/PROJECT MANAGER 2004 - 2006

Identified and rectified numerous operational, financial and administrative

deficiencies caused by years of prior mismanagement of 285 unit 13 floor

condominium with 32 boat slip marina, restaurant and 32 member staff

including security, housekeeping and engineering. Successful oversight of

$1 million in damage repairs to building from Hurricane Wilma with minimal

impact to residents. Project Manager with direct responsibility and

oversight of $4M building renovation project including concrete, balcony

and interior renovation and restoration.

RESIDENTIAL MANAGEMENT CONCEPTS, INC. Boca Raton, Fl.

PROPERTY MANAGER 1994 - 1999 & 2002 - 2004

Multi-site management of up to 17 homeowner and condominium associations

with over 4100 residential units and 1 commercial park of 17 office

buildings while operating within total yearly combined operating budgets

exceeding $3 million. Pioneered new method of obtaining association

property insurance resulting in significant reduction of insurance premiums

for many associations while maintaining or increasing existing coverage

levels. Designed and implemented Community Lighting Program with FPL for

306 unit homeowners association. Identified planned and implemented

multiple capital projects at various communities. Designed and supervised

irrigation reconstruction project for 2400 unit homeowners association.

CARRANO TRAVEL, INC. North Miami, Florida

MANAGER 1999 - 2003

Operation management of small corporate travel office. Assisted with travel

arrangements for 15 professional softball teams and other corporate

clients. Organized, contracted, and booked travel arrangements and hotel

reservations for 4 annual national youth softball tournaments with up to

7500 participants each.

ACADEMIC CREDENTIALS/CAREER DEVELOPMENT

GOLD COAST INSTITUTE Fort Lauderdale, Florida

Course of Study - Yearly property management continuing education courses

NEW YORK INSTITUTE OF FINANCE New York City, New York

Course of Study - Stocks & Finance

HARTWICK COLLEGE Oneonta, New York

Course of Study - Political Science

STATE LICENSES

FLORIDA COMMUNITY ASSOCIATION MANAGEMENT LICENSE # 12470

STATE OF MAINE ASBESTOS ABATEMENT SUPERVISOR LICENSE # AS-1751

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