Information Technology Developer

Zina Rawashdeh

**** ********** ***

Sacramento, CA

Cell: 916-***-****

E-mail: **********@*******.***

Objective: A position in Information Technology (IT) or closely related field.

Work Experience

Student Intern-Information Technology 01/2013-Present

California State Controller's Office

• Provide technical support for PC modems, local area network systems; maintain

databases, repair hardware and other Peripherals.

• Provide assistance to divisional employees regarding outlook, mainframe access and

any other computer or technical related issues by responding to requests received by

the IT department through IT Help Desk Trouble Tickets.

• Work with staff and management to ensure compliance with security guidelines

regarding logins, passwords, software and other related issues.

• Setup stations and install new systems for newly hired employees.

• New PC Rollout (Deployment).

• Unclaimed Property SharePoint Portal Development Team Member

Para Educator 07/2011 – Present

Elk Grove Unified School District

• Assist a certificated teacher in reinforcing instruction to individual or small groups of

special education and regular education students in various classroom environments

• A assist in the preparation of instructional materials and provide routine clerical

support.

• Perform related duties as assigned.

Job Developer 06/2009 - 09/2010

Elk Grove Adult and Community Education

• Inform Potential Students about the career technical education by informing them of

internship and externship opportunities and if interested they contact me and I

Schedule an appointment for them.

• Review application packets, Provide detailed information about training.

• Once application is reviewed and all documents are in order, start the process of

locating sites by calling employers on our data base for availability for externship

opportunities.

Job Developer/Office Assistant 05/2008 -

06/2009

Elk Grove Adult and Community Education

• Worked for the work ability program assisting clients with disabilities in finding state

jobs through the Limited Examination and Appointment Program (LEAP).

• Met with clients and informed them of their job choices. Assisted them in search for

job openings and administered the test if necessary.

• Assist in office by answering phones, filing, preparing correspondences, and taking

on responsibilities of other office workers when they are out of the office.

Student Assistant 01/2007-

05/2008

Elk Grove Adult and Community Education

• Assist the English as a Second Language (ESL) teacher with preparing next day

curriculum.

• Assist in instruction process

• Correct homework assessments and prepare activity calendars and agendas.

Education

Cosumnes River College Certificate in IT/ Computer Information Science - In Progress

Computer

Courses & Skills

Windows 7, Introduction to Local Area Networks, Network Client Systems

Administration (MS Windows 7 Enterprise), Introduction to Information

Systems Security, Exploring Computer Environments and the Internet, Data

Communication and Networking Fundamentals (CompTIA Security +),

Exploring Spreadsheet Software (Microsoft Excel 2007), Computer

Keyboarding: 10-Key, Presentation Graphics (Microsoft PowerPoint 2007),

Exploring computer Environment (Microsoft Windows 7 and Internet Explorer

9), Linux Operating System (Red Hat Linux), Network System Administration

(CompTIA Server+) MS Windows, Access, Excel, Word, Adobe Reader,

Internet, Microsoft Office Outlook, Hotmail.

Proven record of absorbing new concepts easily and adapting to highly

Strengths

demanding situations. Exceptionally strong interpersonal and teamwork

skills. Excellent written and communication skills. Computer literate.

References References are available on request.

Contact this candidate