Customer Service Security

Jane Gerstein

** ******** ******, *******, ** ***47

732-***-**** (home)

732-***-**** (cell.)

****@********.**

OBJECTIVE:

To obtain a position in IT department where I can utilize my technical skills, customer service,

management and training experience.

• EDUCATION:

• Anthem Institute North Brunswick, NJ February

2012 - September 2013

Computer Network Security

• Heartland Community College

2001 - 2005

Design, Photography and Office classes

• Moscow Institute of Steel and Alloys

1987 – 1992

MS in Metal Science

• TECHNICAL PROFICIENCIES:

• •

Windows XP/Vista/7/8; Windows Advanced Windows Server

Server 2003/2008; Macintosh OS X; Linux 2003/2008 Administration including DNS,

(Fedora, SuSE) DHCP, RRAS, RIP, VPN, Monitoring, Printers

• •

Microsoft Office 2004, 2008; Exchange Server 2003

(Word, Excel, Power Point, Outlook,); Adobe Administration: Outlook Client, OWA (Outlook

Acrobat Professional; Adobe Photoshop Web Access), Managing Users, Groups, Storage

CS3/CS5; Adobe Illustrator CS3; iPhoto; Groups and Mailbox Stores, Backup

•

iMovie CISCO routers and switches

• XHTML; HTML; CSS; configuration: RIPv2, EIGRP, OSPF; VLAN &

JavaScript VTP; DHCP, DNS & NAT; ACL; WLANs

• •

Computer hardware - installation Linux Fedora Core 13

of RAM, hard drives, DVD, peripherals Administration Users, Groups, permissions,

• BASH shell commands, backup and recovery,

Troubleshooting hardware issues

cron, printing, xinetd services, networking

including POST errors, BIOS configuration

•

• Linux SUSE Enterprise

Installation and Configuration of

Administration Users, Groups, permissions,

Windows 7, Windows XP, Windows Vista,

shell scripts, networking

Windows 95, Windows 9x, DOS

•

• VirtualBox/ VMWare

Configuration of Network Clients

configuration for multiple server and client

including Dynamic and Static Addressing

operating systems, virtual switches, bridging,

• Forensic tools including FTK,

NAT

Pro Discover, Helix, Imaging software,

• Make Ethernet straight through,

Steganalysis

cross connect and roll-over cables

• Windows Server 2008: Active

• Security: Network Security,

Directory Domain Controller, managing users

Wireless Network Security, Cryptography, Risk

and groups with GPO

Mitigation

EXPERIENCE:

Chess School Aberdeen, NJ

Coordinator & Customer Service January 2006 – December 2011

• •

Customer service Design

• business cards

Coordinate meetings

• Provide

equipment

MG Internet Consulting, Inc. Matawan, NJ

Designer January 2004 – December 2009

• •

Create and maintain websites Improve graphics for

• websites

Create invitations and posters for

• Photo retouching &

special events

• restoration

Design business cards

Jane Gerstein

17 Balmoral Avenue, Matawan, NJ 07747

732-***-**** (home)

732-***-**** (cell.)

****@********.**

VOLUNTEER WORK:

CWHA Old Bridge, NJ

Web Master January 2003 – present

• Create and maintain website (www.cheesequakewoods.com)

• Reflect community events by digital photography

Bi Lingual - Fluent in English and Russian

REFERENCES: Available upon request.

Contact this candidate