Customer Service Human Resources

Location:

Posted:

November 21, 2013

Randolph Hatchett

Indianapolis, IN 46204

317-***-**** • **************@*****.***

SKILLS

• Strong background successfully managing organizations to achieve business goals

• Ability to blend technical and professional customer service to achieve customer satisfaction

• Excellent listening and communication skills creating empathy and trust with the customer

• Adapts to change while maintaining attention to detail and organization

• Exceptional verbal and written communication skills; including grammar and voice quality

EDUCATION

Brown Mackie College Indianapolis, IN

Associate of Applied Business: Business Management Graduation July, 2013

• 3.5 Grade Point Average

• Selected Coursework: Principles of Accounting, Payroll Management, Computerized Accounting

Systems, Tax Accounting, Introduction to Business, Business Law, Human Resources, Business

Communications and Spreadsheets

WORK EXPERIENCE

Indiana State Fair, Grounds Keeper, Indianapolis, IN, 2011-present

• Maintenance of entire facility.

• Maintained seating area.

• Maintained equipment and tools

• Weed control inside and outside of facility

• Replacement of light bulbs.

• Ensure the venue is safe, that all potential hazards are fixed

NFL Super bowl Safety Management, Security, Indianapolis, IN, 2012-

• Monitored and authorize entrance and departure of employees, visitors, and other persons to

guard against theft and maintain security of premises.

• Wrote reports of daily activities and irregularities, such as equipment or property damage, theft,

presence of unauthorized persons, or unusual occurrences.

• Called police or fire departments in cases of emergency, such as fire or presence of unauthorized

persons.

• Circulated among visitors, patrons, and employees to preserve order and protect property.

REFERENCES

.References available upon request