Sales Management

Location:

Posted:

November 21, 2013

Monet Brown

**.**********@*****.***

704-***-****

Skills & Competencies

• Master’s level professional with strong written and verbal communication skills.

• Experience in training/development and recruitment.

• Proficient in project management.

EXPERIENCE

University of Phoenix, Charlotte Campus Jun 2010 - Nov 2013

(Company description: higher education)

Recruiter

Responsibilities include recruit and screen potential students for qualification and readiness for higher education, develop academic and

graduation plans, educate students on career and academic resources as well as available student workshops. Train students how to

function successfully in an online learning environment.

• Recruited 10 -15 new students monthly.

• Increased student population by 20% from quarter 2 to quarter 3, fiscal year 2012.

• Train and develop 100% of enrolled students on career development.

• Maintained 95-100% retention of personal enrollments.

Muzak, LLC Jun 2006 - Jun 2010

(Company description: assists commercial business with branding through the installation of overhead sound systems; widely known for

the conception of “elevator music.”)

Scheduling Coordinator

Managed projects to ensure the installation of music sound systems, satellite television, and drive thru systems. Communicate daily with

warehouse personnel to quantify and track inventory. Maintain rapport with current and potential clients to ensure brand equity.

• Scheduled and maintained 150-200 monthly installation projects for 12 full-time technicians and 10 subcontractors.

• Consistently achieved monthly team forecast of about $300,000 in equipment sales, $200,000 in labor sales, and $10,000 in

monthly recurring sales.

• Per the request of management, developed and composed training documents while training new hires for the

operations department.

Central Service Representative

Served as the first point of contact for 200 + clients daily; completed special projects to increase productivity for the service department.

• 98% customer satisfaction rate.

• Certified in conflict resolution for technical issues with music sound system and satellite cable equipment.

EDUCATION

University of Phoenix, Graduate Certificate in Human Resource Management, Charlotte, NC, 2012

Ashford University, Master of Arts, Organizational Management, Clinton, IA, 2009

Winthrop University, Bachelor of Science, Integrated Marketing Communication, Rock Hill, SC, 2006

References Available Upon Request