Customer Service Sales
Resume:
Erica N. Fairfax
Charlotte, NC 28226
Education and Certifications
. Emergency Medical Technician- National Registry
. Emergency Medical Technician-State of North Carolina
. Emergency Care and Safety Institute First Aid
. American Heart Association Certified Health Care Provider
. Eligible for BOC
. Liberty University, Lynchburg, VA 2009 - Bachelor of Science in
Athletic Training
. Chosen Healthcare Institute-Charlotte, NC 2011-Certified Nursing
Assistant
Work Experience
Nursing Assistant April
2013-Current
Visiting Angels, Belmont, NC
Responsibilities include: Providing nursing related services to patients,
assisting in maintaining patients' independence, Provide routine care to
patients, Maintaining cleanliness of patient's living area, and Assisting
patients daily range of motion exercises to increase independence
Nursing Assistant June
2011-Current
Chosen Healthcare Service Inc, Charlotte, NC
Responsibilities include: Providing nursing related services to patients,
Assisting in maintaining patients' independence, Provide routine care to
patients, and Maintaining cleanliness of patients' living area
Public Relations
May 2010-Current
Barbizon Modeling and Acting, Charlotte, NC
Responsibilities include: Co-Managing the Public Relations department,
Maintaining sensitive identity data, Organizing multi-day events, Invoicing
and balancing receipts, Building financial reports, Ensuring customer
satisfaction, and Managing multiple schedules for professional staff.
Assistant Lead Instructor
October 2012-Current
Barbizon Modeling and Acting, Charlotte, NC
Responsibilities include: Managing 10 instructors in the Carolinas and
Midwest, Scheduling instructors and their classes in several different
territories, Review and revise learning objectives and help in making the
classroom sessions more interactive for the benefit of the students,
Conduct training sessions for new instructors, and teach courses on life
skills, wadrobing, self-confidence, as well as how to be a model.
Sales Associate
Dick's Sporting Goods, Charlotte, NC
October 2011-May 2012
Responsibilities included: Greeted customers and determined their needs and
wants, Recommended merchandise based on individual requirements, Answered
customers questions and concerns, Accepted payment through cash, credit,
and cheque, Assisted in display of merchandise, and Maintained sales
records for inventory control
Cashier
January 2010-April2010
Rising Roll Gourmet, Charlotte, NC
Responsibilities included: Customer Service and point of sales clerk
Sales Associate
October 2009-January 2010
JCPenney, Charlotte, NC
Responsibilities included: Customer Service, organizing merchandise and
point of sales clerk
Athletic Insurance Coordinator Assistant
August 2007- May 2008
Liberty University Sports Medicine, Lynchburg, VA
Responsibilities included: Processing claim forms, and General office
duties
Assistant to COO May 2006- August
2006
Baytree Associates, Charlotte, NC
Responsibilities included: Productivity tracking, Spreadsheet analysis, and
Power point presentation development
Dance Teacher August 2001-
May 2005
Coastal Performing Arts Center, Loris, SC
Responsibilities included: Teaching dance to students ages 3-17, and
Assisted studio owner in basic dance studio duties
Additional Work Experience
Athletic Training Clinical
Athletic Training Student Aug 2006 -
May 2009
Liberty University, Lynchburg, VA
Responsibilities included: serving as an athletic training student and a
first responder for Liberty University Athletics. Operating under the
direct supervision of a certified Athletic Trainer, daily tasks involved:
. Assisted in administering treatment and rehabilitation programs using
prescribed protocols;
. Catalogued accurate medical records utilizing the university's paper
and electronic systems;
. Maintained a clean and sanitary athletic training room in accordance
with the university Blood Borne Pathogen Policy;
. Prepared practice and game areas;
. Applied both preventative and protective bracing and taping;
. Assisted in supply inventory management;
. Served as a peer student teacher for entry-level athletic training
students;
. Sport and travel opportunities with:
o Sophomore year: Woman's softball
o Junior year: Woman's Volleyball, and Football
o Senior year: Football, and Men's and Woman's Track and Field
Other Experience
Summer Nanny
Served as a summer nanny in 2007-2012, for various families, and over 30
children
Mission Experience
International Mission trips to Peru, worked to build homes for the street
boys in Lima, and worked with boys and girls in remote village schools.
Mission trips in the US to West Virginia and Tennessee, worked for families
with lesser income to better their living environments.
References
References will be provided upon request.
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