Sylvia Gonzalez
Phone Number: 210-***-****
e-mail: *****************@*****.***
Address:
San Antonio, Tx 78218
EDUCATION
High School: Emilio R. Delgado
Puerto Rico
From: 08/1980 To: 05/1983
EMPLOYMENT HISTORY
Employed from: 6/2005 to Present
Job Title: Home Maker / Family Oriented Position (Care for Children)
Employed From: 07/2000 To: 06/2005
Sysco Food Services, SA
Supervisor: Mr. Castellon
Phone #: 210/661-4581
Job Title: Credit and Collection Clerk (administrative/accounting)
Responsibilities as Credit and Collection Clerk: Daily collection calls, mailing collection letters, and welcoming new accounts. Was the first line person to great new business by performing cold calls and drafting/mailing letters or correspondence. Set up new accounts by receiving and reviewing credit application for new customers. Once received, performed reference contacts, and annotating/verifying contacts listed within applications for credit. Once individual credit was approved or denied, contacted individual to relay outcome. Worked in both sales and collection department, and performed contacts for collecting monies due to bring accounts current. Provided posts to accounts payable, filed, and worked with accounts receivable for the posting of both cash and checks. Reviewed weekly customer reports, and jointly worked with customers to bring account current and in good standing. Reported to first line management any situation dealing with disgruntled customers in order to resolve the issue at the lowest possible level before involving management. Accounts balances over $10,000.00 delinquent, sent account and file to private collections agency.
Excellent with personal interaction; Credit and Collections knowledge and working ability; Ten key by sight, and 70wpm. Excellent client phone etiquette. AS400 System data entry and review; Microsoft Excel, Word. Copier, fax.
Sylvia Gonzalez
EMPLOYMENT HISTORY CONT.
Employed From: 09/1997 To: 06/2000
Four Points Sheraton Hotel
San Antonio, TX (River walk Location)
Supervisor: Rosa Padilla
Phone #: 210-***-****
Job Title: Accounting Manager (administrative/accounting)
Responsibilities as Accounting Manager: Oversee both accounts receivables, accounts payable. Processed payroll, general ledger, cashier and daily income audit. Reported directly to Controller and General Manager for general review for daily processing. Worked with department managers to receive monies, ensure accuracy with invoices, and received purchase orders for final review, coding, and submittal. Maintained safe inventory with monies in excess of $15,000.00. Maintained strict chain of custody with all cashiers to ensure monies were provided for ease of transaction among tellers. Monitored daily work time accounting within time-clocks Kronos, and processed employee accounting and time management within ADP system. Within ADP, provided data entry, discrepancy management for new and existing employees, reviewed hours with department managers for accuracy in reporting. Evaluated all data entry for all income reflecting profit for prior days. Created new files for all groups of persons frequenting the hotel. Drafted welcome letters, and general correspondence. Assisted with the direction of weekly staff meetings. Attended meetings with group leaders and explained the structure of the billing cycle and personnel billing. Create new reports in Microsoft Excel. Prepare both night and weekly bank deposits, and maintained safe for strict accounting.
Excellent with personal interaction and accounts manager; Ten key by sight, and 70wpm. Excellent client phone etiquette. AS400 System data entry and review; Microsoft Excel, Word. Copier, fax.
LINGUISTIC ABILITY
Speak and Write: English Fluently
Speak and Write: Spanish Fluently
KEY SKILLS
Honest – Dependable - Budgeting & Coordination - Multi-Tasking & Prioritization
- Committed -Communications & Interpersonal Relations – Highly Motivated
- Accounts Management – 70 WPM Typist – Word & Excel user -10 Key by Sight