Customer Service Technician

Kevin Rodriguez

* ******** **, *********, ** ****1

Home: 240-***-****

aca4mt@r.postjobfree.com

Summary

Hard working Mechanic equipped with the top quality customer service skills and proper certifications

necessary to provide excellent auto repair services.

Highlights

Superior customer service

Metal Body Repair

Skilled electrician

Automobile Alignment

Brake repair and replacement

Painting Abilities

Handle Money

The Ability to Stay Prepared

Fast pace working

Accomplishments

My accomplishments motivate me in life. Examples of my accomplishments are Volunteer work at the

Rockville Community Senior Center and meeting new people there. Also I played football my whole

School career and it taught me how to be responsible and be a hard worker. I held the position as Automobile

Body Technician for 5 years and a Painter Prepare technician as well. Also in both my jobs working at grocery

stores I received a raise in both stores because of my proper customer service. My biggest accomplishment is

becoming a father to my daughter it has changed me completely and now I see life so much more positive.

Experience

Ourisman Collision Center Bethesda July 2010 to March 2013

Fitzgerald Auto Mall Lakeforest Collision Center July 2013 to Oct 2013

Body Repair Technician

Rockville, MD

Restore automobile to the same condition it was original made. Also Followed checklists to verify that all

important parts were examined. Serviced air conditioning, heating, engine-cooling and electrical systems.

Communicated with customers regarding vehicle issues and potential repairs.Repaired and replaced radiators

and water pumps.Washed, waxed and buffed the exterior of vehicles.Dried car surfaces using air compressors

and cloths.Complied with state vehicle requirements, including engine safety and combustion control

standards.Worked on a variety of vehicles, including semi-trucks and tow trucks.

Painter Helper

Gaithersburg, MD

Preparing surfaces of automotive vehicles, such as automobiles, buses, and trucks, for repainting and polishes

repainted vehicles: Sands rough spots on automotive vehicle. Sprays scratched areas with filler solution, using

spray gun. Apply paper and masking tape to protect unpainted surfaces, such as bumpers, windows, and

chrome trim. Removes gloss from intermediate coats of paint, using wet sandpaper, to ensure adherence of

next coat. Polishes final coat of paint, using polishing compound and cloth. Paint surfaces not readily

accessible, such as wheels and underside of fenders, using brush and spray gun. May remove and replace

chrome moldings and trim. May brush or spray undercoating material on replaced parts. Performs other duties

as described under HELPER Master Title. Also tearing down and putting car back together such as bumpers,

doors, mirrors and hoods.

Cashier at Harris Teeter Grocery Store

Cashiers are responsible for accurately and efficiently operating the cash register while providing prompt and

friendly customer oriented service. These valuable associates are also responsible for maintaining security and

control of all funds in the cash register.

Education

Richard Montgomery High School 2011

GED

Rockville, MD, USA

Followed my path to receive my GED in order to make sure my baby was safe and healthy.

Affiliations

My affiliation with Rockville City volunteering that i participate in give me motivation to grow as a

person and chase my dreams. I have developed many skills during my participations that help me focus

on my goals in life. Also i like the feeling of helping others, it brings out my true character and i enjoy it

being social.

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