Customer Service Representative

Ebony F. Gray

*** **** *****

Nashville, NC *****

Phone: 252-***-**** Email: **********@*****.***

Objective

To obtain long terms employment with a well-established organization where I may fully utilize my skills

and abilities.

Employment

Assembler Rocky Mount, NC

Manpower (Cummins Engine Plant) 2010 - 2011

• Assembled kits for diesel engines

Customer Service Representative Rocky Mount, NC

West Corporation 2009 - 2010

• Assisted customers with medication

• Established new customer accounts

• Collected payments

• Assisted customers with insurance claims

Returns Processor / Customer Service Representative Rocky Mount, NC

QVC 2000 – 2009

• Processed customer returns

• Data entry

• Maintained confidential credit card information

Education

University of Phoenix Phoenix, AZ

A.A.S./ Healthcare Administration 2010 - 2012

Thomas Healthcare Raleigh, NC

Phlebotomy Certification 2006

Rocky Mount Senior High Rocky Mount, NC

Diploma 1997

SKILL

• Computer and Internet literate; excellent typing abilities.

• Assertive, self-motivated, goal-oriented, organized and efficient.

• A Flexible, Cooperative, hard worker, team player and reliable.

• A good morale builder.

• Able to read write, and speak English.

Reference Professional and personal references

available upon request.

Contact this candidate